Sprint Interview Questions | Glassdoor

Sprint Interview Questions

Updated Jul 14, 2018
1,176 Interview Reviews

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  1. Featured Interview

    Helpful (24)  

    Sales Consultant Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sprint (Boca Raton, FL).

    Interview

    Apply online. You will have to take a personality test when you apply. Then you have to do a video interview. After that you will have a couple more interviews with your store manager and the district manager. After the interviews you will have a drug test. Once that comes back then they will make a decision.

    Interview Questions

    • What makes you want to get up and go to work.   3 Answers

  2.  

    Corporate Position Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Sprint in June 2015.

    Interview

    I had an initial screening interview with someone from HR, which lasted about 15 minutes. Then I had a telephone interview with the hiring manager, which was an hour. For the final interview I had an in person interview with the hiring manager, which lasted an hour and a half.

    Interview Questions

    • The interview was overall very good, but one thing that bothered me is the interviewer asked if I have kids. I answered that I have one and he asked how old, so I said 14 months. He then asked if I have day care covered, and said that his wife stopped working after he had their second child. I thought this was very inappropriate, and it made me thing he subconsciously wondered if I would stop working at some point if I have more children. There is no way he would have said this to a man!   2 Answers
  3.  

    OUTSIDE SALES Interview

    Anonymous Employee in Overland Park, KS
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sprint (Overland Park, KS) in February 2017.

    Interview

    The interview was relaxing, and the interviewer was friendly and informative. I had to do a test phone call, which surprised me, but was appropriate for the job I would be doing.

    Interview Questions

    • How do you handle rejection?   1 Answer

  4.  

    Assistant Store Manager Interview

    Anonymous Employee in Memphis, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Sprint (Memphis, TN) in July 2011.

    Interview

    There is an assesment that has to be passed before you get to the interview. Then you are interviewed either by a recruiter or a couple of managers.

    Interview Questions

    • The questions are standard interview questions, stengths, weaknesses......nothing difficult   1 Answer

    Negotiation

    There really was not a negotiation phase. There was an offer letter sent by the recruiter and I was told there is nothing that can be done about the salary.


  5.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Sprint (Houston, TX) in November 2008.

    Interview

    After submitting a reusume, I was called about 2 weeks later for an interview. I was scheduled the following week to meet with the district manager. I district manager was nervous during the interview and I do not think he very good at interviewing. At the end of the interview the district manager said he would call and let me know about the position and I never received a call back.

    Interview Questions

    • Tell me about a time you had to handle a difficlut customer and what was the out come?   Answer Question

  6.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Sprint in March 2007.

    Interview

    It was a basic sales interview in which the tested my selling skills as well as questions regarding developing a team. Each question they asked was about the job and and about past jobs nothing more more nothing more. Each time I spend time working for this company they asked questions.

    Interview Questions

    • Describe a situation in which you had to hold someone accountable.   Answer Question

  7. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Milwaukee, WI
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 2 days. I interviewed at Sprint (Milwaukee, WI) in January 2012.

    Interview

    Filled out the lengthy application online after seeing job posting on monster.com, was called 3 days later to come in for an interview. Met with another ASM from Bluemound store, had a really great interview felt really confident about the whole situation. Received a call the next day from the same ASM telling me he really liked me, felt I was a good fit but required me to drive out to Greenfield for a job fair at that Sprint location and informed me he would be emailing that manager telling him about me....thats when it got ugly, got there right at 10, let the manager (or whoever it was) know that I was sent by the other ASM gave my credentials, they left me sitting there for an hour until they came back out telling me they were confused as to why I was interviewed because they have zero openings for another ASM but they were hiring for sales consultants...asked me to sit in the back and re take the tests...I left, the management was rude, communication was all over the place and I am still seeing job postings for ASM...so why am I the crazy one? Decided even if they were to call me back I'd decline, the way management treated me in Greenfield was ridiculous and they need to get their s**t together.

    Interview Questions

    • "Why did you apply for this positon if it's not available?"   1 Answer
  8. Helpful (2)  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Raleigh, NC
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sprint (Raleigh, NC).

    Interview

    I applied for the position online and submitted my resume and completed assessment, two weeks later I was called by the Store Manager for an interview. I arrived at the store early and was pleasantly advised by the existing Assistant Store Manager that the S/M would be arriving shortly. My interview was very straight to the point and the S/M brought the Assistant Store Manager in to then ask me further questions whom happens to be the one that needs to be replaced. He had situational questions that I feel I answered very concisely and quick.... while the S/M just sat there and observed. This was nothing more than about 10 questions that weren't challenging. The entire interview was geared toward the expectations and culture of the store. When it ended I was told that if I were referred to the next level I would then meet with the District Manager and the Area Manager where a offer would then be provided. It has been almost two weeks since I've heard anything back from them, I did send a thank you letter the very same day I was interviewed to show my gratitude. It is often said no news is good news but I believe my chances of securing this position are very much alive. Both the S/M and Assistant S/M were very professional, mild-mannered and attentive during the entire interview making it feel more like a naturally flowing conversation.

    Interview Questions


  9. Helpful (12)  

    Assistant Store Manager Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at Sprint (Houston, TX).

    Interview

    I was promoted from within however the process is still the same if external. Once you apply to the posting you will get a call from the Store Manager (email if you are internal). They will speak with you about a time to come in an complete a F2F interview. Once you get there, you will have the District Manager there and also another Assistant Manager if applicable. They will talk to you about the normal things (why you want to work for Sprint, why do you want this position, strengths, weaknesses, information about the company, and experience). What is REALLY important if you are going in for a management position is to have available a 30-60-90. What this means is they will want to know your plans to improve the location on a 30 day, 60 day, and 90 day basis. You will need to essentially create a presentation on PowerPoint or in type up your plans to improve the store, the employee relations, and assert yourself as the "new sheriff in town." Sprint right now is all about business penetration so if you want to impress the management, find local business in the vicinity of the store you want to work at and find out if they have offer discounts off their service through Sprint. In addition, Sprint is all about coaching employees and training them on the right path. This means that they want you to watch them like a hawk. I don't agree with this per se but that is what they want so you have to show them you are a fearless and determined leader. After that interview, they may ask you to come back for another interview with just the store manager. If not, they will call you and inform you of their decision. The store manager makes the decision, the DM is just there to watch for the things and listen for phrases that the manager may have missed. It does not take long at all to make a decision. I interviewed on Friday and got a call from the manager the Sunday afternoon. Just be confident but be about the business of selling phones.

    Interview Questions

    • The most difficult question I was asked was not difficult. They wanted to know if I was to get the position, how I would handle the additional responsibilities of overseeing 20+ employees, handing irate customers, and still doing all the back office work.   1 Answer

    Negotiation

    You can negotiate however a little for management positions but I wouldn't recommend it. If you push your store hard enough, you will make what you need and more in commission. The base pay is not what you should be focusing on. I didn't negotiate because I already knew what the highest salary for ASM's was and I was granted that.


  10.  

    Assistant Store Manager Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Sprint (Columbus, OH).

    Interview

    The positions are posted and applied for online then a time would be assigned for those who applied. There were a panel of managers looking to fill position firing questions pertaining to rep level situations and how one should handle them, store numbers and how one would achieve them, and personal sales numbers. There would be interviews scheduled back to back within the same day for all individuals applying for the position. A decision was made within a week or two.

    Interview Questions

    • When is the best time to coach an employee?   1 Answer

  11. Helpful (4)  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sprint in April 2015.

    Interview

    There is three interviews. The first one is easy and not very traditional. The second is a little more intense but overall fair with no surprises. The last one is pretty much the second one but with a different manager.

    Interview Questions

    • Basic behavioral questions
      Why do you want to work here?
      Why should we hire you?
      Describe a time where you had to confront a coworker.   Answer Question

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