Staples B2B Sales Consultant Interview Questions | Glassdoor

Staples B2B Sales Consultant Interview Questions

Updated Jan 13, 2017
41 Interview Reviews

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  1.  

    B2B Sales Consultant Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Staples (Houston, TX) in November 2016.

    Interview

    The interview was easy. It was short and easy. First I applied online and then next day they sent me an email for a phone interview and then they called.

    Interview Questions

  2.  

    B2B Sales Consultant Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6+ months. I interviewed at Staples (Houston, TX).

    Interview

    Multi-step interview process. If you pass one level you get to move onto the next.

    1. Call from HR department. Typical phone interview where they review your resume and ask questions about previous jobs and gaps you may have. Probably asked a few generic "Why would you be a good fit?" questions.

    2. Webcam interview with your potential boss (Area Sales Manager). They ask generic questions about "Why Staples?" or how your background makes you a good fit for the company. All the questions in the first 2 interviews are super generic. I feel like it's more important how you present yourself as you'll potentially be the face of Staples in the town you reside.

    3. Webcam interview with your potential boss's boss (Regional Sales Manager). Up until now I felt like I was golden and answered everything perfectly. Then I met this guy on the webcam. He hit me with difficult scenario questions that you could potentially be in, then would ask "What would you do now?". All of his questions made me feel like I bombed the interview, because everything he asked was honestly really hard. At the end he told me he would get with the other manager and discuss.

    I later got a call from the Area Sales Manager who wanted to interview me again. She did so, and told me the Regional Manager was also going to be in town. He wanted to meet me in person. I went up to the Staples building and met him in person, and he told me that he gives everyone a real hard time to see how they hold up to pressure. He hired me on the spot.

    The entire process took 6 months.

    Interview Questions

    • What makes you stand out from the others interviewing for this position?   Answer Question
  3.  

    B2B Sales Consultant Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Staples.

    Interview

    arrived at the facility and the manager gave me a tour around the building. The interviewer process lasts about 30 minutes and the ask a million questions about your previous quotas and positions.

    Interview Questions

    • Who did you prepare for this interview?
      Name one mistake you ever did and how did you fix it?  
      Answer Question
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  5.  

    B2B Sales Consultant Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Staples (San Diego, CA) in May 2016.

    Interview

    They emailed you to schedule a phone interview. The lady didn't call you in the specific time but told me to wait for her. Finally contacting me and asked about background and legal status. Said the department had no budget to sponsor and would called me back. Didn't hear from her but I understand it was just a polite rejection.

    Interview Questions

    • Are you legal to work in US   1 Answer
  6.  

    B2B Sales Consultant Interview

    Anonymous Interview Candidate in Raleigh, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Staples (Raleigh, NC) in May 2016.

    Interview

    I received a phone call from a recruiter/HRM from Staples. I was asked the usual questions: Behavioral, Situational, and Stress questions. The interview lasted about 35 minutes. At the end of the interview the HRM person said that they would get back to me in a week. A week went by, then 2 more weeks, I sent the HRM person an email asking about any updates. The person told me they were on vacation and just sent my information to the hiring manager. 2 more weeks went by, and I contacted them again. Now, I was told that I was not being considered for the job.

    Interview Questions

    • Give me a time when you had a difficult customer, how did you handle it?   Answer Question
  7.  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Staples in May 2016.

    Interview

    I applied online for an Outside Sales Rep position and was contacted by a Staples recruiter about a week later. We scheduled a time to speak. The job description said 1 to 3 years sales experience and a base salary of $65,000. During the phone interview the recruiter told me that position had been terminated and was no longer being offered. She told me to apply for other positions in the area. I got back onto Staples web site. Staples took down the old post and put up a new B2B Sales Position with 1 to 3 years sales experience and $55,000 base pay. I applied and again a recruiter contacted me. The recruiter was friendly but explained that the position being offered was more of an entry level role. Three years of sales experience is not entry level in my book. We decided the role was not for me. Sounds like the company is trying to cut cost by underpaying sales reps. $45,000 to $55,000 a year is post college pay, not experience pay.

    Interview Questions

    • Describe your current sales position and how that meets the requirements of the Staples position being offered.   Answer Question
    • How do you go about attaining new business and clients in your current sales role?   Answer Question
  8.  

    B2B Sales Consultant Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Staples.

    Interview

    Pretty relaxed. Just making sure that you are motivated and want to work hard. Definitely will ask you about your experiences. There were around 3-4 steps of the interview process.

    Interview Questions

  9. Helpful (5)  

    B2B Sales Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Staples in January 2016.

    Interview

    The first interview is brief and there are general interview questions. The 2nd is a ride share where you observe. The third is a follow-up and you give a brief presentation on Staples Advantage. Just what you know about it--no pressure to be perfect.

    Interview Questions

    Negotiation

    There wasn't one. I accepted the base and commission amount as it was higher than the industry standard. They seem to really care about their employees. They have a lot of programs that offer employees a way to save money and live well.

  10. Helpful (3)  

    B2B Sales Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Staples.

    Interview

    Interview process was very time consuming. 1 phone interview, 2 in person interviews, on which was a 2 hour drive. After being interviewed by three people I was not offered the position because they were looking for someone who was more qualified. After my resume being looked at by 2 people was it really necessary to send me on a third interview? Interviews were easy, and people were nice, but I think they were all well aware of what the company needed yet continued to put me through the process.

    Interview Questions

  11.  

    B2B Sales Consultant Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 5 days. I interviewed at Staples (Omaha, NE) in November 2015.

    Interview

    First, I was screened by the recruiting department, then has to complete a personality test and a timed IQ test. After that, I had an initial interview with the area sales manager then a second interview with regional sales manager

    Interview Questions

    • It will vary by person as to how you score on your assessment, but be prepared to share EXACT metrics from previous sales positions   1 Answer
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