Staples Interview Questions | Glassdoor

Staples Interview Questions

Updated May 22, 2017
1,389 Interview Reviews

Experience

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  1.  

    Account Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at Staples (New York, NY) in March 2017.

    Interview

    Received initial call by applying on ZIP-RECRUITER from senior HR executive. Scheduled a follow-up telephone interview with same person. Both initial call & second interview were highly professional & conducted with thoughtfulness & respect. Above everything else was that I received a thank you letter that told me I would not be continuing with the hiring process. Though disappointed I found that acknowledging my efforts to the process was very respectful--this was one of perhaps 2 or 3 letters I received out of the many interviews I've had. Great to know there are professionals who do their job very well indeed.

    Interview Questions

    • Why are you applying to this company?   Answer Question
    • What do you do when a potential customer refuses an offer you make or simply says "no."   Answer Question

  2.  

    Production Supervisor Interview

    Anonymous Interview Candidate in Montgomery, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Staples (Montgomery, NY) in March 2017.

    Interview

    I filled out application online through an online job search. I rec'd a phone call interview and then a panel interview was set for 2 weeks later, passed that round and was given another HR round of interviews. I had to email regularly as to not fall off the radar, even called the recruiter. ultimately they didn't make an offer. i wish they had let me know sooner. Make sure to know the company moto.

    Interview Questions

    • How do you handle associate conflicts?   1 Answer

  3.  

    Work At Home Telephone Customer Service Representative Interview

    Anonymous Interview Candidate in Minneapolis, MN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Staples (Minneapolis, MN) in March 2017.

    Interview

    Basic interview questions, reviewing previous work history. I was very disappointed that, I, myself, who came from 7 years of call center experience was not able to forward from the candidate process but also the person in charge of interviewing me was late on my phone call by 10 minutes. I showed you empathy and enough forgiveness; and yet they wasted my time and I was late for my doctor's appointment that same day. I'm very disappointed at the unprofessional and unorganized timing of this interview.

    Interview Questions

    • Why did you leave or plan to leave your current employer?   1 Answer

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  5.  

    Sales Representative Interview

    Anonymous Interview Candidate in Peoria, IL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Staples (Peoria, IL) in March 2017.

    Interview

    First spoke with a recruiter which got me an immediate call back from the hiring manager. That call went well, and she told me that I would have a follow-on interview with her manager.

    Interview Questions


  6.  

    Sales Manager Interview

    Anonymous Employee in New Philadelphia, OH
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Staples (New Philadelphia, OH).

    Interview

    A lot of questions about my sales background and customer service background. I first interviewed with the GM and in a second interview with the GM and the District manager. After the second interview I took a skills test.

    Interview Questions

    • How would you handle an upset customer?   1 Answer

  7.  

    Account Consultant Interview

    Anonymous Interview Candidate in Deerfield Beach, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Staples (Deerfield Beach, FL).

    Interview

    Interview was relaxed. Simple questions, more of a conversation than interview. No real challenge. Manger seemed overworked and uninterested. LOW salary 33-35k. Interviewed with manager 1/2017. It is not 26 days later and no response even after sending emails and calling. Unprofessional is an understatement.

    Interview Questions


  8.  

    Accepted Offer
    Positive Experience

    Interview

    I was contacted by a recruiter 30 minutes after applying. Scheduled a phone interview for the next day. I was passed on to an in person interview with the hiring manager which took place the next week. After this interview I was told I would have to do a presentation for the final interview. It was nerve wrecking but great. I did the presentation in front of a group.

    Interview Questions


  9.  

    Easy Tech Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Staples.

    Interview

    Hardly any interview at all, I knew both manager and assistant manager and I just walked right on to the job. It pays to know someone on the insides.

    Interview Questions


  10.  

    Anonymous Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Staples.

    Interview

    Had to call several times to get an interview. Then I got a call to come in and talk with the manager. Interview itself was 20 minutes. I received the job on the spot but had to fill out paperwork which took a few days to gt processed.

    Interview Questions

    • Regular interview to find out your interests and where you'd fit in as an employee   Answer Question

  11.  

    Copy and Print Associate Interview

    Anonymous Interview Candidate in Commerce Township, MI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Staples (Commerce Township, MI) in February 2017.

    Interview

    I was asked questions about the company that I was being interviewed for and the one I previously worked for. Not at any time was I asked anything about me as an employee. I'm sure it was my fault for not brushing up on the company before the interview but this was the worst interview I've ever had. It was almost patronizing

    Interview Questions

    • What do you know about our company?   Answer Question
    • What do you know about our products and services?   Answer Question
    • What is your sales procedure?   Answer Question
    • Tell me about your previous position?   Answer Question
    • Tell me about the previous company that you work for?   Answer Question
    • What sales tools did you use at your previous position?   Answer Question
    • Tell me about the three credit programs that the company that you previously worked for has to offer   Answer Question
    • In your previous position did you have sales goals to achieve?   Answer Question
    • In your previous position, did you use Add-On sales when assisting customers?   Answer Question

See What Staples Employees Are Saying

Star Star Star Star Star   Current Assistant Retail Manager in Cedar City, UT

Pros: “Good structure, opportunities to succeed and advance. Competitive salary and benefits”“Good structure, opportunities to succeed and advance. Competitive salary and benefits” – Full Review

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