Starbucks Shift Supervisor Interview Questions | Glassdoor

Starbucks Shift Supervisor Interview Questions

Updated Jul 25, 2017
205 Interview Reviews

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Shift Supervisor Interview

Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview

Application

I applied through an employee referral. I interviewed at Starbucks.

Interview

Had already been a current partner. Interviewed with our district manager. Really dry and condescending. Interrupted me speaking to talk to a passerby he knew. Didn't even entertain the idea of my promoting, but the opposite, since the first few sentences he spoke to me.

Interview Questions

Other Interview Reviews for Starbucks

  1.  

    Shift Supervisor Interview

    Anonymous Employee in Kirkland, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Starbucks (Kirkland, WA) in June 2017.

    Interview

    Super easy, basically wants to know if you can handle pressure and direct an optimal store floor. discussed the basics of what the job entailed and asked questions about potential scenarios you will face in that position.

    Interview Questions

    • What do you do when a barista that is your friend shows up late or does something ridiculous?   1 Answer

  2. Helpful (3)  

    Shift Supervisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Starbucks.

    Interview

    Typically you will interview with the store manager and they think they are good at psychoanalyzing. Tell them what they want to hear because they're following a rubric. I literally got hired the day of the interview, they were desperate and most locations are desperate for employees since the turnover rate is ridiculous.

    Interview Questions

    • Why do you want to be a supervisor?   1 Answer
  3.  

    Shift Supervisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Starbucks.

    Interview

    Mentioned to store manager i wanted to promote. Interviewed with District Manager and Store Manager. Group interview with both was very relaxed and friendly. simple questions and really stressed past experience.

    Interview Questions

    • Mention a time where you had to handle a disgruntled customer.   Answer Question

  4.  

    Shift Supervisor Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Starbucks (Seattle, WA) in April 2017.

    Interview

    I applied for a barista and shift supervisor position, and I went into the interview without knowing which I was being considered for. Once we got past that, the questions were focused on getting to know me and how my previous experience was applicable.

    Interview Questions


  5.  

    Shift Supervisor Interview

    Anonymous Employee in Lake Forest, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Starbucks (Lake Forest, CA) in April 2017.

    Interview

    Easy questions, work experience, Day in the life of a Barista, What to expect, Training/standards, what availability do you have and work experience. Why do you want to work for starbucks all that jazz.

    Interview Questions


  6.  

    Shift Supervisor Interview

    Anonymous Interview Candidate in Oceanside, CA
    Declined Offer
    Positive Experience

    Application

    I applied through other source. I interviewed at Starbucks (Oceanside, CA) in February 2017.

    Interview

    I was already a barista with Starbucks for about a year. There were other people applying for this position so my manager still wanted me to interview just to be fair. But as a barista there She knew my capabilities, and that's what landed me the position.

    Interview Questions

    • What resources will you use as a shift supervisor?   1 Answer

  7. Helpful (16)  

    Shift Supervisor Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Starbucks (San Antonio, TX) in October 2016.

    Interview

    Very friendly. Free drink during interview. Basic "what would you do" or "how did you handle" questions. I dressed appropriately and still have my earrings and tattoos and they agreed they were all tasteful and welcome as self expression. Seems they care about their employees and want them to stand out while still being corporate. Offered the job, now just waiting for background check so I can start working.

    Interview Questions

  8. Helpful (4)  

    Shift Supervisor Interview

    Anonymous Employee in Garden City, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Starbucks (Garden City, NY).

    Interview

    you can walk into a store and ask if they are hiring, but you must fill out the application entirely online (you can send your application to up to 4 stores). You will go in for an interview (basic questions like what you like about the company, what do you know about it, your work ethic, relationships with co workers, customer service skills,etc). If they want to hire you, you'll submit to a background check (if you have anything in your past that you were convicted of, no matter how small, you are ineligible to work there). From there, you get "onboarded" where you go in, learn the policies,etc. Then/ you are scheduled for the first 2 weeks with a barista trainer, who will teach you how to do everything. You're tested throughout the 2 weeks on your knowledge of company policy, drink recipes,customer interactions, etc.

    Interview Questions

    • did you ever have a time when you had to discipline a co-worker? why and how did it get resolved?   Answer Question

  9. Helpful (5)  

    Shift Supervisor Interview

    Anonymous Employee in Olathe, KS
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at Starbucks (Olathe, KS) in September 2016.

    Interview

    You get a free beverage then you sit down and have a casual chat with the manager. They ask you a few questions about your personal schedule, due to the fact that they are prob looking for some specific times shift wise for you to work, If you are open to working weekends, or ungodly open shifts which are crazy early but honestly the best shifts.
    Then they move onto some customer situations and how you would handle those situations. Then some sales questions,
    Remember a interview is a chance for you to decide if you match personally with that leader. There are lots of different Starbucks in the area and lots of different leadership styles, make sure that this store fits YOUR needs and that your not adjusting to its needs.

    Interview Questions

    • Customer sue is very upset her latte wasn't made correctly. What would you do?   1 Answer

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