Starbucks Store Manager Interview Questions | Glassdoor

Starbucks Store Manager Interview Questions

Updated Jul 17, 2017
150 Interview Reviews

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Helpful (10)  

Store Manager Interview

Anonymous Employee in San Francisco, CA
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter. The process took 2+ months. I interviewed at Starbucks (San Francisco, CA) in April 2016.

Interview

I applied online multiple times and did not hear from anyone. I finally contacted a recruiter on LinkedIn and expressed my sincere desire to work at Starbucks. He put me into contact with another recruiter who finally fulled my application(s) and started the process. There was an online scenario part to the application on how you would coach and handle situations. The recruiter set up a 30-40 min phone interview. He put me at ease and asked me about myself. The recruiter I had was very funny and personable. I was contacted about a week later and told I had passed the initial conversation and would be meeting with a few district managers. I met them in a cafe location and for about an hour they asked me STAR/CAR scenario questions. They were very nice and friendly, they took a lot of notes. Be very specific in answering, ensure your answers are STAR/CAR responses. I was contacted 2 weeks later by the recruiter and offered a position. The salary offer was very generous, and more than what I had read online. I thought starbucks had a hard rule on salary caps, but there IS some wiggle room depending on where you live.

Not that I had anything to hide, but on the background check they are very generous for past discretion. The only automatic disqualifies are very recent things (within the last few months) and anything violence related. Starbucks has one of the most generous background processes out of almost all corporate places. The CEO Howard Schultz actually lobbied to have the "Felony/misdemeanor" box taken off applications.

Interview Questions

  • How do you go about instituting change? How is your experience in P&L? Walk us through a typical day at your current job. Tell me about a time in which you had a disagreement with one of your employees. Tell us about your background regarding training others.   Answer Question

Other Interview Reviews for Starbucks

  1. Helpful (8)  

    Store Manager Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Starbucks (New York, NY).

    Interview

    Recruiter/ Group Interview with 4 Dm's--Then an interview over the phone with the Regional Director /--then an offer was made after all of the interviews. the process was straight forward and a positive experience. Research the company and explain in detail your past experiences.

    Interview Questions


  2. Helpful (16)  

    Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Starbucks.

    Interview

    Phone interview with a recruiter, discuss background and experience. Face to face with a district manager in a store. Standard behavioral based interview using the SARI method of interviewing. Hiring managers looking for upbeat personalities, demonstrated success in leadership and someone who can carry the banner of the company's values.

    Interview Questions

    • Q: Describe a time where you had to deal with a frustrating or stressful situation at work at how you handled the situation.   Answer Question
  3.  

    Store Manager Interview

    Anonymous Interview Candidate in Irvine, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Starbucks (Irvine, CA) in February 2016.

    Interview

    It was an interview with 3 store managers and 1 district manager. The interview went well and felt like a conversation. The panel was very nice and showed a high level of enthusiasm about the company. I can tell that they really wanted to be on that panel. It was a very good experience.

    Interview Questions


  4. Helpful (8)  

    Store Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Starbucks.

    Interview

    I did a short interview with the HR rep and then was scheduled to do a interview with the 2 district managers at a local Starbucks store. I arrived 20 minutes early and waited 20 minutes but neither one of them showed or called the store ahead. After talking with a barista they were unable to make it and had to reschedule.


  5. Helpful (2)  

    Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    It was an internal interview. After a year of being an assistant manager I interviewed for the store manager position. It was with 3 district managers and more of a conversation with them guiding the process.

    Interview Questions


  6.  

    Store Manager Interview

    Anonymous Employee in Columbia, SC
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Starbucks (Columbia, SC).

    Interview

    it was great. the dm that interviewed me sat down with a blank piece of paper and a pen and we just had a conversation for an hour. He jotted down things here and there, but it wasn't intimidating at all.

    Interview Questions


  7.  

    Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Starbucks.

    Interview

    The process was fairly straight forward. I had two interviews, one with a panel of Recruiters and District Managers, then one-on-one with a District Manager. Almost all the panel questions where about culture and work ethics.

    Interview Questions

    • Tell me something that you have learned about yourself in past year that you think makes you a better person.   Answer Question
  8.  

    Store Manager Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Starbucks (Salt Lake City, UT) in October 2015.

    Interview

    I applied on line through a hiring website. I was contacted that same day by a recruiter for a 30 minute phone interview. I had to take a 30-45 minute skills test before setting up a 45-60 minute in-person interview with 2 district managers.

    Interview Questions

    • How would you handle two associates who do not get along?   1 Answer

  9.  

    Store Manager Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Starbucks (San Jose, CA) in September 2015.

    Interview

    Recruiter called, did initial screen, liked me, scheduled a 1-2 hour meeting with two DMs. I got a call 2-3 days after the meeting and was offered the job. They did a background check. I accepted job.

    Interview Questions

    • It was more of a conversation framed with questions that they wanted answered in specific ways (that they outlined at the front of the interview).   Answer Question

See What Starbucks Employees Are Saying

Barista

StarStarStarStarStar   Former Barista in Washington, DC

Pros: “Starbucks offers great benefits for being a minimum wage job. Lots of daily and monthly perks compared to smaller coffee shops. The partnership with ASU is especially nice for those who...”“Starbucks offers great benefits for being a minimum wage job. Lots of daily and monthly perks compared to smaller coffee shops. The partnership with ASU is especially nice for those who want to continue their education.” – Full Review

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