Starwood Hotels & Resorts Guest Service Representative Interview Questions | Glassdoor

Starwood Hotels & Resorts Guest Service Representative Interview Questions

2 Interview Reviews

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Guest Service Representative Interview

Anonymous Employee
Accepted Offer

Application

I applied online. I interviewed at Starwood Hotels & Resorts.

Interview

Very straightforward.They use a behavioral interview model.

Interview Questions

Other Interview Reviews for Starwood Hotels & Resorts

  1. Helpful (1)  

    Guest Service Representative Interview

    Anonymous Employee in West Lafayette, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Starwood Hotels & Resorts (West Lafayette, IN) in September 2011.

    Interview

    Asked numerous team based questions and also asked about sutomer service experience and situations.

    Interview Questions

    • How would you handle a customer that was frantic, swearing, and beyond disgusted!   Answer Question

    Negotiation

    none


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