Starwood Hotels & Resorts Interview Questions | Glassdoor

Starwood Hotels & Resorts Interview Questions

Updated Nov 6, 2017
407 Interview Reviews

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  1.  

    Omni Hotels Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Starwood Hotels & Resorts (Austin, TX) in December 2016.

    Interview

    If your application is accepted, you'll receive a call from HR the interviewer will speak with you getting a feel for your experience, then they will extend an invitation for the in person interview, which you'll be interviewed by a panel of two or three persons. Once you've gone through this process, they'll advise you on the next step for hiring. With in a day or two the hiring supervisor will call you and speak with you and offer the job, if you accept they'll welcome you to the Omni family. After this step is completed HR will send you via email documentation to sign for the required background check, which takes two to three days for return, once that comes back and you pass they'll set up your start date.

    Interview Questions

    • What did you enjoy about the position being offered?   1 Answer

  2. Helpful (1)  

    Management Trainee Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 5 days. I interviewed at Starwood Hotels & Resorts.

    Interview

    First you meet with the HR manager to do a behavioral interview. Once you are selected to move on, a presentation in front of a panel is required. The panel is made up of general managers and directors of HR.

    Interview Questions

  3.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Starwood Hotels & Resorts in November 2016.

    Interview

    Filled out application received link to complete assessment next day did phone interview which took about 10 mins if that during call was asked if I could do the computer part of assessment next day after

    Interview Questions

    • have you ever had an angry Customer how did I defuse situation and make Customer happpy   Answer Question

  4.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Starwood Hotels & Resorts.

    Interview

    Applied online. Was contacted by the hiring manager for a brief phone screen and was then invited for an on-site interview. Easy, pro-forma questions. Nice discussion with hiring manager and frank disclosure of the pros and cons of the job. Brief tour of the property and working area. Offered job during interview.

    Interview Questions

    • Standardized pro-forma questions provided by HR or corporate. Easy for anyone with minimal employment experience.   Answer Question

  5. Helpful (2)  

    Management Trainee Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Starwood Hotels & Resorts.

    Interview

    1. First round is Group discussion, 10 interviewers vs. 10 candidates. We were asked to discuss a topic and present at the end.
    2. Meet with property director, 2 interviewers vs. 4-5 candidates. Questions about experience and behaviors.
    3. Meet with area director, why Starwood, and whether mobility is accepted.

    Interview Questions

    • 1. How do you see standard operation procedures
      2. Why starwood
      3. Why sales & marketing
      4. If your boss asks you to do something that you feel is not right, what would you do
      5. Attitudes towards mobility
      6. Group discussion: use the materials to protect an egg from breaking after fall to the ground / use the materials to create a scenery project and present   Answer Question

  6. Helpful (1)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Starwood Hotels & Resorts.

    Interview

    Did a phone interview. The whole interview involved behavioral questions. Always looking for the solution and what you learned from the situation. Questions geared towards how you interact with guests under different situations. It was a very standard interview. Later, did an in-person interview, which was much more casual.

    Interview Questions

    • Tell us a time when you exceeded a guest's expectations.   Answer Question

  7.  

    Learning Assistant Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Starwood Hotels & Resorts (New York, NY).

    Interview

    I was asked to fill up a form and after that had to answer a few behavioural questions, like those you usually get in most interviews, for e.g. asking you about your previous work experiences etc

    Interview Questions

  8.  

    Externship Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience

    Application

    I applied through a recruiter. I interviewed at Starwood Hotels & Resorts (New York, NY).

    Interview

    I learned of this opportunity through a recruiter on my college campus. I gave her a resume and received a call about scheduling an on-campus interview. The interview was very straightforward and had many behavioral interview questions.

    Interview Questions

    • Tell me about a time you had to deal with an unhappy customer.   1 Answer

  9.  

    Externship Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2+ months. I interviewed at Starwood Hotels & Resorts in October 2016.

    Interview

    I knew about this externship through Starwood information session at my school. Applied online, received email within a week. First interview with a HR in person, took about 30 minutes. Within 5 days, received the second email for video interview, took about 30 minutes as well. Wait for a month to get the result.

    Interview Questions

    • Tell me about at time when you led by example to inspire or influence your associate or colleagues?   Answer Question

  10.  

    Director Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 5 days. I interviewed at Starwood Hotels & Resorts.

    Interview

    It was great process and very fair. The questions were well thought out and provided me the opportunity to share my experiences and give my ideas for what I can do for the current role.

    Interview Questions


See What Starwood Hotels & Resorts Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “Incredible people to work with”“Incredible people to work with” – Full Review

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