Starwood Hotels & Resorts Interview Questions | Glassdoor

Starwood Hotels & Resorts Interview Questions

Updated Apr 24, 2017
395 Interview Reviews

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  1. Helpful (1)  

    Senior Vice President Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    It was a great process, first class candidate experience, good interview questions and an overall great experience. I would hope that ever candidate that interviewed with them was treated the way I was but their executive HR and recruiting team.


  2.  

    Reservation Sales Associate Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Starwood Hotels & Resorts (Austin, TX) in July 2016.

    Interview

    My interview was very personal. It was directed at my needs. How the company could help meet my goals. Benefiting my plans for travel and hospitality to any place in the world at the Hotels across the globe. I developed wonderful friendships and while maintaining a positive outlook on life.

    Interview Questions


  3. Helpful (4)  

    Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Starwood Hotels & Resorts.

    Interview

    The interview process was straightforward and fair. I applied online and had a phone screening with HR, followed by a panel on the phone, followed by in person interviews with the entire team. Communication was clear and everyone was helpful.

    Interview Questions

    • Typical interview questions - personality and situation based.   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Reservation Sales Associate Interview

    Anonymous Employee in Wichita, KS
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Starwood Hotels & Resorts (Wichita, KS) in June 2016.

    Interview

    Went in for a face to face interview then had to go back in to take an assessment (basically to see how well you can multi task) then they graded that and decided whether you got hired or not based upon your performance on the assessment. The assessment was fairly easy and took about an hour. Once we got hired on a group of us went to go over paperwork and fill it out.

    Interview Questions


  6. Helpful (1)  

    Reservation Sales Associate Interview

    Anonymous Employee in Wichita, KS
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Starwood Hotels & Resorts (Wichita, KS) in May 2016.

    Interview

    They called me the day after I applied, set up an interview for the following day. I interviewed with Lexi who was extremely sweet, and the interview went very smoothly. She allowed me to pick my assessment day (2 days later, because of my current work schedule), and the assessment went great, also! Porsha, the assessment coordinator, knew exactly what she was doing. Although she warned me that the software might be a bit slow, it went very fast. I was in there for maaaybe 30 minutes. I go in for my drug test today, and start the 20th!

    Interview Questions

    • Pretty usual interview questions; Proudest moment, hardest moment, strengths, weaknesses, etc. Nothing out of the ordinary, really.   Answer Question

  7.  

    Representative Interview

    Anonymous Interview Candidate in Wichita, KS
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at Starwood Hotels & Resorts (Wichita, KS) in May 2016.

    Interview

    It is an disappointed interview for me. The first interview was going very smooth. But the second, there an assessment needs to take. At beginning of the test everything is okay, and after awhile my test software stopped working. I been waiting almost an hour to get it fixed, during that time I have been changed at least 6 computer. I do think this is affect my test score.

    Interview Questions


  8.  

    Intern Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Starwood Hotels & Resorts (Orlando, FL).

    Interview

    There was a phone screening at first. Lasted a couple minutes brief finance questions. Then they called back asking for an in person interview. Went to the interview lasted about 2 hours. 3 different groups came in consisting of 2 people for 45 minutes and interviewed me asking general questions. Then specific finance questions. What is a sunk cost? What 2 financial statements are the most helpful? If you want to open a new business what things do you look for before you pick a location?

    Interview Questions


  9.  

    Banquets Supervisor Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2+ weeks. I interviewed at Starwood Hotels & Resorts (Boston, MA) in April 2016.

    Interview

    A number of yes or no questions pertaining to the basic needs of the position. Can you work holidays? Lift a certain amount of weight? etc

    then the behavioral interview is 5 questions about a time you were a leader, faced difficult situations, and worked as a team

    Interview Questions

    • Tell a time you faced a difficult situation with a guest and how you acted to turn that guest around?   1 Answer

  10. Helpful (2)  

    Management Trainee Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Starwood Hotels & Resorts.

    Interview

    I was offered my first interview at a college career fair. The first interview was in person. There were a few generic questions about my resume and then about three situational questions where they are looking for the STAR response (Situation, Task, Action, Result). A little over a week later I was contacted via email to conduct a second interview. This interview was through a virtual program where a question was presented and then your response was recorded. There were about six questions and most of them were looking for a STAR response as well.

    Interview Questions

    • Describe a situation where you provided exceptional guest service.   Answer Question

  11. Helpful (1)  

    Externship Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Starwood Hotels & Resorts.

    Interview

    It was very straightforward and no curve balls. They just wanted to get to know you. The lady was very nice that interviewed me. It was held at my college.

    Interview Questions

    • Have you been in any stressful situations and how did you handle them?   Answer Question

See What Starwood Hotels & Resorts Employees Are Saying

Star Star Star Star Star   Former Front Desk Agent in New York, NY

Pros: “incentives high paying for the industry”“incentives high paying for the industry” – Full Review

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