Starwood Hotels & Resorts Interview Questions | Glassdoor

Starwood Hotels & Resorts Interview Questions

Updated Jun 22, 2017
400 Interview Reviews

Experience

Experience
67%
20%
12%

Getting an Interview

Getting an Interview
52%
14%
11%
10
5
4
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty
  1.  

    Server Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Starwood Hotels & Resorts (Phoenix, AZ) in March 2016.

    Interview

    You are questioned in a comfortable setting. The managers are professional and to the point. Rarely have I ever heard of any fastball questions, mostly softball stuff. Go in confident and the interviewer will probably like you right away. If you are going in for entry level jobs you will be qualified as long as you aren't a dunce, answer your questions without too many "uhs" and "ums".

    Interview Questions

    • What sets you apart in your mind from everyone else who applies?   1 Answer

  2.  

    Intern Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2+ weeks. I interviewed at Starwood Hotels & Resorts in February 2016.

    Interview

    Applied online through college recruiting website
    Was contacting for an on campus interview
    The interview was SUPER quick (about 10 mins) and the interviewer did not seem interested in what I was saying
    Heard from other classmates that their interviewer was rude and uninterested
    Answered their two behavioral questions and a few background questions and left
    Was not interested in job very much after interview

    Interview Questions


  3.  

    Financial Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Starwood Hotels & Resorts in February 2016.

    Interview

    I had a preliminary phone interview with a person from hr. It was basic, generally going over my resume and she gave me an opportunity to ask any questions. She informed me that they had no definite timeline for hiring and she would send her interview notes to the department head and they would contact me if they wanted to schedule an in person interview.

    Interview Questions


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Phones Interview

    Anonymous Employee in Wichita, KS
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Starwood Hotels & Resorts (Wichita, KS).

    Interview

    Was very easy. It takea a while for all of it but worth it. Once done w interviews I set up mynpaper work and my ua. Had a few days to ua. Then they will call you back and let u you know if passed and when to come n and start. Interview takes a while but it all well worth it,

    Interview Questions


  6. Helpful (1)  

    Human Resources Manager Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Starwood Hotels & Resorts (San Francisco, CA) in January 2016.

    Interview

    Applied on a Thursday, received a call on Friday, had my first interview with the HR Manager, received an email response from my Thank You email to the HR Manager to setup an interview with the GM for the following week.

    Interview Questions

    • Questions from the HR Manager were all behavioral questions...have answers prepared. Example:Tell me about a time when you had to take on responsibility of a situation when you did not have to. - Describe a situation when you felt you might loose control of your self and explain how you reacted. - Give me an example of how you handled a situation with a coworker who gave you trouble, and how did you handle the situation and resolve it.   Answer Question
    • The GM asked: Tell me about yourself? How would you go about starting out your day? What made you apply to Westin? Know about the company culture and values...   Answer Question

  7.  

    Sales Coordinator Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Starwood Hotels & Resorts in January 2016.

    Interview

    easy to talk to and nice people did not get job but the process was good I would recommend anyone looking for a job to apply here it is very nice place to

    Interview Questions


  8.  

    Marketing Manager Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Starwood Hotels & Resorts (San Francisco, CA) in January 2016.

    Interview

    I was called and screened over the phone, then proceeded to a phone interview, followed by an in person behavioral interview with 2 moderators, including extensive multiple choice questions and what would have been a fairly challenging behavioral interview if I hadn't been thoroughly prepared. From there I waited 3 weeks and followed up several times, which led to 3 follow up in-persons interviews. I was told that I had made it to the final round with only one other candidate....and then nada. I never received word back, despite follow ups. I assume they have hired someone for the role. After hours of interviews and multiple back and forth's with the team, the complete lack of communication on the team's part was incredibly unprofessional and rude.

    Interview Questions

    • Describe a time when you had a disagreement with a colleague. How did you handle it?   Answer Question

  9.  

    Front Office Manager Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Interview

    Applied and was called for interview with hiring manager and HR. Called back for interview with hotel manager then general manager. process took two weeks to finish and month until i started.

    Interview Questions


  10. Helpful (1)  

    Recruiting Director Interview

    Anonymous Interview Candidate in Stamford, CT
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Starwood Hotels & Resorts (Stamford, CT).

    Interview

    This team was desperate for leadership. They said, "we're just keeping the lights on." The applicant tracking system did not enable them to do their jobs. Most hires are made by temp to full time conversions. My advice to anyone applying is to get in as a temp, if you can survive working without benefits. They are too disorganized to hire directly.
    The clincher was to write the VP and each interviewee a thank you note and receive 0.0 acknowledgement. I asked my friends who work there and they said, "That is the culture here; they don't respond to candidates." Being acquired by Marriott can only be an improvement.

    Interview Questions

    • How would you structure the team? How would you improve our processes? How do you make a cost benefit analysis to gain resources What else do you want to know?   Answer Question

  11.  

    Sales Associate Interview

    Anonymous Employee in Princeville, HI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Starwood Hotels & Resorts (Princeville, HI).

    Interview

    Phone twice and a comprehensive written. Interviewed with Sales manager and Director of Sales, both at same time. Sales manager conducted interview and Director listened with occasional input. A 5 page written test was given in which various situations were presented and you answered.

    Interview Questions

    • Ability to take constructive criticism , past responsibilities, growth environment, performance based jobs. Professional sales senarios   1 Answer

    Negotiation

    Start date was negotiable, not base or performance bonus.


See What Starwood Hotels & Resorts Employees Are Saying

Star Star Star Star Star   Former Server in San Diego, CA

Pros: “Great benefits. Great reward system. Organized management. Healthy work environment. Best job I ever had hands down. No complaints here. I truly enjoyed my going to work.”“Great benefits. Great reward system. Organized management. Healthy work environment. Best job I ever had hands down. No complaints here. I truly enjoyed my going to work.” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.