State Farm Claims Processor Interview Questions

It was pretty fair. Scenario questions. They ask you have you ever received a call from an upset customer. If so how did you handle it? What are your weaknesses? Have you made a mistake? If so, how did you handle it?

I started by applying online, completing an online assessment, and had two different face to face interviews. After a 3 month process, I was finally offered a position as a Claims Processor, now referred to as Express claims associate.

Hired at a large hiring pool event. Personal interview followed by group interview. After that was called in a week later to interview with hiring manager. Then a week or so later was called with the offer.

Very very extensive interview process for just a basic claims role. It was a good company but mind numbing work for the little paying job opportunity. I would recommend this job to someone just coming out of college.

You will be asked for a phone interview, then an aptitude test. Once you pass you will be called for any job that is currently hiring, not just the job you applied for.

it was friendly, easy. Nothing unexpected. You should do a mock interview prior since there might be a panel interviewing you. Otherwise, just be yourself and confident. They make the decision very quick.

I applied online and received an email within a couple of days to complete the skills assessment test. After a couple of days, I received an email from a recruiter to set up a telephone interview. I completed the telephone interview and was offered a position on the spot. Offer is contingent on a background check. There were a lot of questions pertaining to teamwork and customer service.

Applied online and received a phone call after approximately 1 month. This was an initial phone screening to verify my Resume. I then received a second phone call which was scheduled 1 week later. This was a basic behavioral interview which asked questions about how you handled customers in the past. While others I know had a face to face interview after this but for whatever reason the phone interview I had was sufficient for them to make an offer to me.

I had one phone interview and received a job offer the next day. The phone interview consisted of about 7 questions and only took about 15-20 minutes. Each question gave a scenario and asked how you would provide great customer service.

Applied online Took test (competitive score=pass) Telephone interview Still waiting to hear back The whole process was very smooth