State Farm Claims Representative Interview Questions
Updated Aug 8, 2023
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- Claims Processor (25)
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Anonymous Employee
I applied online. The process took 2 weeks. I interviewed at State Farm
Interview was easy, I did a virtual one by myself where I answered the question given. I was given a question and had a minute to respond with 3 attempts to record my response
- Where were you in a position to determine what was right from wrong
Anonymous Employee in Garden City, NY
I applied through college or university. The process took 4 weeks. I interviewed at State Farm (Garden City, NY)
Multi step process. Interviewed by a single individual then a panel of 5 then a panel of 3. You must also pass a math and grammar test. Math test consist of fractions and decimals.
- What would you do in this situation...
What people are saying about State Farm
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Anonymous Interview Candidate in Tempe, AZ
I applied online. I interviewed at State Farm (Tempe, AZ)
It was very pleasant and quick. The system was easy to use and loved talking to the managers and learning more about the company. I would say overall the interview process was thorough and asked the right questions.
- Tell me about a time that you had an issue with a coworker
Anonymous Interview Candidate in Atlanta, GA
I interviewed at State Farm (Atlanta, GA)
Interview process was fast and easy. Process moved along fast. There was a typing and data entry test that you have to take in the computer. If you have worked in a call center before it should be easy for you.
- Are you aware this is a hybrid position?
Anonymous Interview Candidate in Atlanta, GA
The process took 1 week. I interviewed at State Farm (Atlanta, GA) in Apr 2023
Employment typing and organizing game determines if you get an interview. Then there is a virtual initial interview. I forget the name of the app but the questions were fair.
- A problem that i had to solve
Anonymous Employee
I interviewed at State Farm
Job offer within 1 week. Recorded interview is the main part of the process. Phone call with recruiter went over in more detail abt position, pay, etc. offer was extended at the end of the call.
- Recall difficult situation dealing with upset customer
Anonymous Interview Candidate
I applied online. I interviewed at State Farm in Feb 2023
The Hirevue interview was a good experience. It wasn't time consuming and they give you time to practice your answers.One of the questions was about how do you handle change.
- Using the STAR method type of questions.
Anonymous Interview Candidate
I applied online. I interviewed at State Farm in Jan 2023
The interview was a very easy interview. They asked typical interview questions. They took us too a room. Showed us a preview of what we're going to be going through and then. They took us on a tour then came question time.
- How long have you been at your current job and why are you looking for a change
Anonymous Employee
I interviewed at State Farm
Video Interview timed scenarios questions with 1 chance to change and re-record. Each questions was based on how you would handle an irate customer, how would you handle a difficult team member, how would you handle negative feedback, what are your strengths?
- Scenario what would you do questions.
Anonymous Interview Candidate
I interviewed at State Farm
I applied and then was given an assessment on data entry and typing. Once accepted, I received an email to take a recorded video interview. You get 60 seconds to prep for the question, and 2 tries. Mine was 6 questions.
- Tell me about yourself and why you want to be apart of the State Farm team.
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