State Farm Interview Questions | Glassdoor

State Farm Interview Questions

Updated Apr 26, 2017
1,564 Interview Reviews

Experience

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Candidate Interview Reviews

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  1.  

    Sales Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    Thorough and engaging --- Was a panel interview with 3 other representatives. Everyone asked questions in a casual setting and was very friendly. Was not offered the job on the spot, but they told me flat out that I was their top candidate

    Interview Questions

    • pretty standard--- asked about marketing and gaining leads   Answer Question

  2.  

    Claim Processor Interview

    Anonymous Employee in Frederick, MD
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 3+ months. I interviewed at State Farm (Frederick, MD).

    Interview

    I started by applying online, completing an online assessment, and had two different face to face interviews. After a 3 month process, I was finally offered a position as a Claims Processor, now referred to as Express claims associate.

    Interview Questions


  3.  

    Actuarial Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at State Farm.

    Interview

    I applied the job on their website in October and received a interview invitation in December. All interview questions are easy and common behavioral questions. And the interviewers are very nice.

    Interview Questions


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  5.  

    Claims Processor Interview

    Anonymous Employee in Columbia, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at State Farm (Columbia, MO).

    Interview

    Hired at a large hiring pool event. Personal interview followed by group interview. After that was called in a week later to interview with hiring manager. Then a week or so later was called with the offer.

    Interview Questions


  6. Helpful (3)  

    Underwriting Service Assistant Interview

    Anonymous Interview Candidate in Richardson, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at State Farm (Richardson, TX) in January 2017.

    Interview

    After applying online, I got an email with some assessment skills (typing, data input). A few days after completing those, I received another email with an interview time, which I needed to confirm. Upon entering the facility the day of the interview, I was sat down with other interviewees, and we were brought in to a 15-20 minute overview of the job, including responsibilities and benefits. Afterwards, each interviewee was interviewed individually by two hiring managers. Interviewers were very nice, the interview took about 25 minutes.

    Interview Questions

    • Do you think you would be a better fit in the Production Center or Contact Center? Why?   Answer Question

  7.  

    Claims Associate - Express Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at State Farm (Dallas, TX).

    Interview

    I went to the State Farm Career Fair. The interview was fairly easy. Basic interview questions, just be sure you are answering the questions with actual experience and not saying maybe I would have done this.

    Interview Questions

    • How would you handle a difficult situation   1 Answer

  8. Helpful (1)  

    Claims Associate -ILR Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at State Farm (Atlanta, GA) in January 2017.

    Interview

    The interview process had common questions regarding past experiences with former employees or employer. how would you handle different scenarios. I also participated in role play of a claims call. Interviewer was customer and I was the agent. fairly easy interview for those that tend to be nervous like myself. I was offered a full time position instead of the part time originally called for.

    Interview Questions

    • I was asked to participated in role play of a claims call. Interviewer was customer and I was the agent   1 Answer

  9. Helpful (1)  

    Underwriter Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at State Farm in January 2017.

    Interview

    I filled out an online application in November of 2016 then had a phone interview in January of 2017. The phone interview was an hour long and filled with behavioral questions.

    Interview Questions

    • What were some challenges you faced during a project? How did you handle a difficult customer?   2 Answers

  10.  

    Claims Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at State Farm in January 2017.

    Interview

    Went to a job fair. Submitted application. A few days later I had to take a assessment. Passed assessment and was scheduled for phone interview. While process took about a month.

    Interview Questions

    • How have you dealt with a difficult customer in the past?   Answer Question
    • What job have you had closely related to what you will be doing with statefarm?   Answer Question

    Negotiation

    None. Statefarm raised the hourly pay recently so it works for me.


  11.  

    Claims Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at State Farm in January 2017.

    Interview

    I applied online. The whole process took roughly 6 weeks. I was emailed a request to complete 2 tests online and then had phone interview. Then had a group interview with a panel.

    Interview Questions

    • Describe a time you had a conflict with another colleague. How did you handle it?   Answer Question

See What State Farm Employees Are Saying

Star Star Star Star Star   Current Claims Associate -ILR in Tempe, AZ

Pros: “Great energy from all different roles in company. You set your brand and how you will move forward with the company. Plenty of room for advancement, and it is encouraged to do so. They help...”“Great energy from all different roles in company. You set your brand and how you will move forward with the company. Plenty of room for advancement, and it is encouraged to do so. They help you to constantly grow yourself and offer a lot of awesome resources. Great company that make sure you know that you are a vital part, no matter how "small" the position” – Full Review

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