Steven Madden Sales Interview Questions | Glassdoor

Steven Madden Sales Interview Questions

Updated Oct 26, 2016
2 Interview Reviews

Interview Experience

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Sales Interview

Anonymous Employee in Malden, MA
Accepted Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took 1 day. I interviewed at Steven Madden (Malden, MA) in March 2015.

Interview

Very easy laided back friendly they asked good questions and they made you want to work there it was group interview which in ever had so they just throw questions at you and you kinda don't want to say the same thing you just heard

Interview Questions

  • What would you do if a person couldn'tfind there size   1 Answer

Negotiation

There was none

Other Interview Reviews for Steven Madden

  1. Helpful (1)  

    Sales Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Steven Madden in August 2011.

    Interview

    I got a chance to talk to the manager of the store in a one on one interview. She asked me my previous work experience, questions like "why do you want to work here?", "what is good customer service to you?", she then asked me to describe a positive and negative customer service experience I have had while shopping. She said that the company is all about not having a formulated sales technique, not to have the first thing out of an employee's mouth be about a sale they are having. Sometimes it is best to leave some customers alone while shopping, while other times it is all about really being engaged in the customer's shopping experience. She then took me inside and told me to greet customers coming into the store, however the other employees did not know this, so they greeted them first and it was a little awkward. She had me look around the store for a while and then I got to meet basically the president of all the Steve Madden Stores in Colorado (they are separately owned from the rest of the company) and we talked about trends and what shoes I liked.

    Interview Questions

    • Why would you want to work at Steve Madden?   Answer Question
    • What is important for you in terms of customer service?   1 Answer
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