Stripe Account Executive Interview Questions | Glassdoor

Stripe Account Executive Interview Questions

Interviews at Stripe

17 Interview Reviews

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Account Executive Interview

Anonymous Interview Candidate in San Francisco, CA
No Offer
Negative Experience
Average Interview

Application

I applied through an employee referral. The process took 2 weeks. I interviewed at Stripe (San Francisco, CA) in February 2020.

Interview

Got an employee referral. Never had a recruiter screen, went straight to a 1:1 with a team lead. Call went well and I moved on to the next round. That consisted of me having to do an assignment that said I needed to identify 5 companies Stripe should target, select 2 of those companies, identify a person at that company to prospect into, write a prospecting email, then detail how I would go about following up with that person. That was just the first part. Second part of the prompt asked me to describe one of those technical features to a non technical person.

I thought this was a lot to ask of someone with 3+ years of closing experience, but decided to do it anyways. I spent about 6-8 hours on this assignment. In the end, I had a call with another rep with less than 2 years of closing experience to discuss my assignment. That call went as expected. The interviewer was essentially running down a list of questions, most of them, she could've got the answer to by just reading my assignment, so it was evident she did not take the time to read my assignment beforehand. The negative feedback I got on the assignment was that only 3 of the 5 companies I submitted would be the type of company I would actually work with in this role (nowhere in this prompt was it suggested that the 5 companies had to be under X revenue or X employee size, simply said pick 5 companies that Stripe should target). The second point the interviewer made was that my explanation of a technical product to a non technical person was too long, and should've only been a couple sentences (their prompt did not instruct it to be less than X sentences). All in all it was unfortunate to put this much effort into this assignment, only to go through it with a junior Account Exec who didn't take the time to read it ahead of time. If I were in this situation I would kindly push back on this type of assignment, but Stripe likely has tons of AE's who want to work there so you probably won't have much of a choice.

Interview Questions

Other Interview Reviews for Stripe

  1.  

    Account Executive Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 7 weeks. I interviewed at Stripe (San Francisco, CA) in January 2020.

    Interview

    Thorough and very thought provoking process. There were five stages: call with hiring manager, written strategy assignment, video presentation defending the strategy assignment and analyzing your thinking behind it, call with senior sales manager, onsite interview. The onsite interview is rigorous and well-run. There are six interviews over the course of roughly 4 hours, including a meal.

    It is imperative that you speak with your recruiter about the onsite interview specifics. It is also very helpful to speak with your recruiter about the other stages as well, but the onsite definitely requires a fair amount of preparations. As mentioned in other reviews, Stripe does rely on a management consulting framework, and it is very helpful to be familiar with management consulting questions, styles, and types of case studies. I found the studying to be really interesting, and I'm glad that I had been so thorough. Even with my stack of notecards, I realize now that I could have learned more about Stripe and its value to its customers before the onsite.

    Interview Questions

    • How do you handle a very unhappy customer? How do you sell to different types of executives?   Answer Question

  2. Helpful (1)  

    Account Executive Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 7 weeks. I interviewed at Stripe (New York, NY) in September 2019.

    Interview

    Phone screen with recruiter > phone interview with hiring manager > take home challenge/assignment > call to present/discuss assignment > on-site interviews > final phone interview w/Head of Sales

    Overall, very thoughtful and purposeful interview process. The candidate experience at Stripe was one of the best I’ve had, leaving me with a strong first impression. My only issue is that with 12 interviews, it was very involved and time consuming. Would love to see the process streamlined going forward, perhaps looking into how to cut down the process by one or two interviews.

    My recruiter, Francesca, was fantastic. She moved quickly, was insightful, flexible, great at following up, and very easy to work with throughout the process. She did a great job of setting me up for success, making sure I understood the roles and context of everyone I interviewed with.

    Interview Questions

  3.  

    Account Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 6 weeks. I interviewed at Stripe.

    Interview

    The interview process consists of multiple steps—some technical, some analytical, some more creative—all seem intentionally designed to serve a specific purpose. This is not your standard sales organization and I think that you will find the same is true of the interview process. Standard peer-screen at the onset of the process, followed by technical write-ups, verbal delivery of said write-up (all very logical considering the nature of the role) and then the final onsite panel consisting of a cross-functional group of peers and superiors. The shared-goal across the team seems to be to find people who want to contribute to the shared-objectives of the entire organization, as opposed to those who are solely focused on hitting their individual sales targets. Be prepared to role play during the onsite; and if you've genuinely bought into the vision of Stripe, share that too.

    Interview Questions

    • If you were a start-up ride-sharing company entering a new market, what are the first couple of actions you would take to get started in that new geo?   Answer Question
    • What is your favorite consumer (mobile) application? What feature would you like seen to improve said app?   Answer Question
    • If you were the CEO of your current company, what would you do to increase profitability?   Answer Question
    • How do you take product feedback back to the powers at be of your current organization?   Answer Question
    • If you were the CEO of your current company, what enhancements would you make to the product?   Answer Question

  4. Helpful (3)  

    Account Executive Interview

    Anonymous Interview Candidate in Chicago, IL
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Stripe (Chicago, IL).

    Interview

    Initial 30 min call.

    Then another 30 min call with sales manager.

    Lengthy assignment.

    30 min call with contact to go over assignment.

    Onsite interview consists of mock sales call, new person conducts a typical interview, and finally a case study interview.

    After I was declined offer they went completely dark on me. Ignored all contact and suggestions where I asked for feedback on interview criticism. Left a bad taste in my mouth and extremely unprofessional way to treat someone who’s committed time/effort towards them. Very easy to respond with an answer.

    Interview Questions


  5. Helpful (11)  

    Account Executive Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Stripe (San Francisco, CA) in November 2017.

    Interview

    Below I want to share my opinions in all honesty and not an acrimonious approach.
    Stripe has nearly doubled its valuation to a staggering $9 billion which makes them one of the hottest high growth companies in the world. With that being said, essentially they can be as strict and judgmental to applicants all they want - the demand is extremely popular right now.

    1. Recruiter set up phone screen with a manager. Basic questions about your experiences and why did you leave your last role.

    Now let's just take a step back and look at the current members on their team and please look at their background and respected colleges. It most likely includes a MBA or consulting background on top of ivy-league institution. Which is awesome but i think Stripe should just included that in the job description. ( If you don't have either please save your time)

    2. Recruiting Manager who comes from a BD background ask you questions in a brain teasing format but isn't to complicated. Sharp guy I imagine his goal was to evaluate my analytical skills and the ability to visualize, articulate, conceptualize problems/ his interview questions. ( I could have sold a pen with no ink to him if I wanted lol ... guy has no sales experience but he's for sure a critical thinker )

    3. Written Assignment- in fairness the interviewer do not implement the interview process they are just doing their job. Similar to the entire Silicon Valley they want to see how can you explain a technical product to a broad audience in a simple way. The recruiter states it takes 2-3 hours ... which is a laughable statement and the most preposterous inaccurate time period ever. Stripe has some of the most talented individual in the world if you spend 2-3 hours on that written assignment you will EASILY FAIL.... it takes a least 5 hours in addition consulting with some of your smartest friends.

    4. I advance to the next steps and now I get to explain my written assignment to a Stripe member ... Wait What ? I do understand Stripe is busy changing the payment gateway industry but dedicating a hour or two a week to consolidated the interview process could really help you distinguish great interviewers from great STRIPE employees... right now Stripe has the right answers! But as the company continue to scales .. I believe this could be a problem. ( If you have an MBA you are on the right track vs real life job experiences basically )

    The End- I received a standard email stating they will not be moving forward with me. O, I also was told I had one of the stronger written assignments they seen. It's tough to take feedback like this serious when you're doing so well re: Stripe success ... but my advice to the recruiters just have a little more empathy to the applicants... don't put them through a rigorous process if you know they have no chance... in addition and most importantly remember you were once in his or her SHOES.

    Stripe is an awesome awesome company !

    Interview Questions


  6. Helpful (3)  

    Account Executive Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Stripe (San Francisco, CA) in July 2017.

    Interview

    It took about 3 weeks for them to respond to me regarding my application. When they did, I was effectively given the impression that had no place on their team or company because I didn't attend an ivy-league institution. Why don't you just specify that in your job descriptions and not waste the time of qualified individuals?

    Interview Questions

    • They didn't even bother to ask.   1 Answer

  7. Helpful (32)  

    Account Executive Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Stripe (San Francisco, CA) in April 2015.

    Interview

    Interviewing for a sales position at Stripe was a more difficult process than other sales interviews because they required me to do more homework and give much more thoughtful answers than a typical interview would. Anytime I was asked about previous wins or projects I worked on, they always wanted to know how I might be able to apply that lesson to working at Stripe. Every conversation I had was with a highly intelligent member of the team and I felt like it was a fantastic experience that made me excited to work here. I wasn't just talking to a recruiter, but with people on the sales team, account managers, and even high up directors.

    Process:
    3 Phone screens
    Writing assignment
    4 on site interviews with various 'think on your feet' assessments

    Tips:
    Have a good understanding of the payments industry
    Know what projects or initiatives you can bring to the table from previous experiences
    Ask a lot of questions and show a willingness to make the company grow ( vs just your own individual success)

    Interview Questions

    • What verticals do you think Stripe should focus on for new user acquisition? Why and how would you go about reaching them?   Answer Question
  8. Helpful (8)  

    Account Executive Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Stripe (San Francisco, CA) in April 2015.

    Interview

    I had two initial 30-min phone screens, two written assignments, followed by another 30-min phone discussion of my written assignments, and finally 6 on-site interviews. Bottom line: stay away from this company. The product is a mess, their sales team is incompetent, and their hiring process is disrespectful. Employees are rude and aloof. The caliber of the sales team is disappointing, especially for a company that touts itself on hiring candidates with very strong backgrounds. The two written assignments are supposed to only take 2-3 hours, based on Stripe's suggestions. Any candidate who is trying to put their best foot forward will realize these projects take at least 8 to 10 hours, which is absolutely ridiculous. The most frustrating aspect is that you receive absolutely no feedback on your assignment. Finally, the in-person interview is as unprofessional as it gets. Employees act as if they are doing you a service by interviewing you, and do not respect candidates who have taken off day of work to interview. You are slated to interview with 6 employees of the company - of the 6, only 2 showed up and then I was randomly assigned to 4 other candidates who had nothing to do with the role I was interviewing for. It was a Friday, so everyone had gone home, and didn't have time to interview. The first employee that I spoke to was extremely thrilled with herself and the second employee had never worked in sales before, even though he was leading the development of the sales team. I have absolutely nothing complimentary to say about this company, especially its sales team. They have no idea what they are doing. They should be hiring sales engineers as this is a very technical product. They should not be hiring employees who have been teaching elementary soccer for the past 4 years, and then somehow landed on the Stripe sales team.

    Interview Questions

    • 1) “Stripe.js lets you build your own payment forms while still avoiding PCI requirements." - Explain a technical topic to a broader audience: We'd like to write a separate page that explains this in more detail, targeting the more general audience mentioned above. Please take a crack at writing this up! To be clear, the goal is to explain how it works, not to pitch the benefits

      2) Pitch a market segment that Stripe should target using a 3-4 PPT slide presentation.   Answer Question

  9.  

    Account Executive Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Stripe (San Francisco, CA) in March 2015.

    Interview

    apply online, phone screen, onsite interview all day. Everyone is really friendly there, but it seems like they were all spitballing questions that they hadn't thought out and had somewhat of an arrogant attitude, because they had a lot of applicants. Not to be bitter or anything because I didn't get it, I'm happy I got the opportunity and think the company is going places, but I just got that vibe. They also have this weird policy where every email you send can be read by other people at the company. They try to spin it as transparency, but it feels more like a lack of trust, which I didn't like.

    Interview Questions


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