Superdrug Customer Service Assistant Interview Questions | Glassdoor

Superdrug Customer Service Assistant Interview Questions

Interviews at Superdrug

2 Interview Reviews

Experience

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Customer Service Assistant Interview

Anonymous Interview Candidate in Ashford, Kent, South East England, England (UK)
No Offer
Neutral Experience
Difficult Interview

Application

I applied online. I interviewed at Superdrug (Ashford, Kent, South East England, England (UK)) in March 2017.

Interview

I was taken into the staff room and asked questions by the manager, then I was told to go on the shop floor and approach and chat to customers while the manager watched and assessed me from afar. After that we went back to the staff room and I was quizzed on availability etc. I was there for around 45 minutes in total. It felt very formal, not a relaxed chat kind of interview.

Interview Questions

  • Why do you want to work for superdrug?   1 Answer

Other Interview Reviews for Superdrug

  1.  

    Customer Service Assistant Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Superdrug (London, England (UK)) in January 2016.

    Interview

    Staff were nice but had to wait long for the interview. Was taken to staff room and had people entering and leaving the staff room whilst being interviewed which was distracting.

    Interview Questions

    • What would you do if a customer was adamant about something that wasn’t true?   Answer Question

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