Sur La Table Interview Questions | Glassdoor

Sur La Table Interview Questions

Updated Jul 29, 2017
118 Interview Reviews

Experience

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Candidate Interview Reviews

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  1.  

    Seasonal Sales Associate Interview

    Anonymous Employee in Boulder, CO
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Sur La Table (Boulder, CO).

    Interview

    They ask the questions out on the floor. It's too public and very awkward. They ask you the basic sales person questions. They also then ask you to sell them some products while on the floor. How would you talk about it? What would you tell the customer? Then they say they will call you after they are done interviewing others.

    Interview Questions

    • Tell me about a time when you dealt with a difficult customer. How did it go? What was the outcome?   Answer Question

  2.  

    Kitchen Assistant Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sur La Table (Los Angeles, CA) in June 2016.

    Interview

    I applied online and received a phone call the next week. It was a simple phone screen to gauge my interest and availability and we scheduled a phone interview for a few days later. The phone interview was short and we mostly just talked about my customer service experience. We then scheduled an in-store interview for the following week. It was a one-on-one interview with the resident chef.

    Interview Questions

    • How do you connect with customers? A lot of customer service questions.   Answer Question
  3.  

    Retail Sales Associate, Part Time Interview

    Anonymous Employee in Providence, RI
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Sur La Table (Providence, RI) in May 2016.

    Interview

    I transferred from another location so no interview at all. I had very extensive phone and then in person interview when I first came on to SLT. My first manager taught me so much and recommended me to move up.

    Interview Questions

    Negotiation

    There is no negotiation on wage.


  4.  

    Kitchen Assistant Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Sur La Table (Portland, OR).

    Interview

    Applied online and got a call back within a few weeks. Had two interviews and got and offer. Process took about a month. Had a phone screen interview and then another interviews with all of the managers.

    Interview Questions

    • Describe a time when you went above and beyond for a customer?   1 Answer

  5.  

    Assistant Buyer Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Sur La Table.

    Interview

    30 minute phone screen, plus an in-person group interview/panel for two open positions. The meeting was about 30 minutes long. Within 24 hours I received a message saying they decided to pursue other candidates for one of the positions. Did not return my calls about the second open position.

    Interview Questions

    • Asked me about my background and experience in retail. Asked me to describe a possible advertising campaign for SLT. Asked me to describe an ideal tablescape.   Answer Question

  6.  

    Store Floor Lead Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Sur La Table.

    Interview

    I interviewed with 2 Assistant Managers and then the Store Manager. As a current employee hoping for a promotion, they each already knew me so the interview felt informal.

    Interview Questions

    • If I saw a shoplifter in the store, how would I handle the situation?   Answer Question

  7. Helpful (1)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Walnut Creek, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Sur La Table (Walnut Creek, CA) in January 2016.

    Interview

    Just like another Retail Sales Associate Interviewee had said "Interview was done in corner of store standing up which seemed odd." (Oct 28, 2015 - Corte Madera, CA)

    Yes, it was odd. I thought it was not professional. It was about 7 minutes. I did not feel the
    Interviewer cared about the interview just cared about hiring someone specific to their "preferred"
    or "specific" type of retail. It was too quick of an interview to give a professional care.

    I do not recommend applying to Sur La Table at Walnut Creek, CA. They seemed dis-interested, unless you are "specifically" and had "current" retail experience, even though I had extensive customer & sales experience. Not recommend for future job-seekers do not spend time filling out the online application. This position is only offered in Part-time.

    Interview Questions

    • Ask about what kind of interactions I had with customer previous job positions (with previous companies).   Answer Question
  8.  

    Kitchen Assistant Interview

    Anonymous Employee in Madison, WI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sur La Table (Madison, WI) in January 2016.

    Interview

    I applied online and was called for an in-person interview within 2 weeks. The interview was scheduled at a convenient time. I met with the Resident Chef and the interview covered basic information about me, my experience, and why I wanted to work at Sur la Table.

    Interview Questions

    • Tell me about a time when coworkers couldn't figure out a problem and you solved it? (not verbatim--but that was the gist of it)   Answer Question

  9. Helpful (1)  

    Graphic Designer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Sur La Table.

    Interview

    Standard Interview. Put on repeat 4 times. Literally. 4 hours long, same interview over and over. By the time it the last person I was boring myself. They couldn't just do a group interview. 4 hours is a lot to ask from anyone. Clearly there are process issues they need to work on. Wasting company time x4.

    Interview Questions


  10.  

    Seasonal Stock Associate Interview

    Anonymous Interview Candidate in Irvine, CA
    No Offer
    Negative Experience

    Application

    I applied online. The process took 4+ weeks. I interviewed at Sur La Table (Irvine, CA) in December 2015.

    Interview

    I submitted my application online and waited, got a phone call interview about a week and a half later. I answered quite a few questions and the interviewer asked me to come in for an in-store interview the next week with both the person that interviewed me and the manager. I ended up only having the interview with the person who interviewed me on the phone because the manager was nowhere to be found. The interviewer read off a bunch of questions from a list and filled in my answers. She said she'd call back, but never did. I got a call from a manager at a different store asking if I had been hired, to which I said I was unsure. That manager called me again to tell me that the 1st manager had put me through a background check. I signed the background check paperwork, but no one contacted me again. In the end, I never bothered calling back because the season for the seasonal job had pretty much ended.

    Interview Questions


See What Sur La Table Employees Are Saying

StarStarStarStarStar     Current Anonymous Employee

Pros: “Co-workers truly enjoy their job Managers really listen to your input”“Co-workers truly enjoy their job Managers really listen to your input” – Full Review

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