Sutherland Interview Questions in India | Glassdoor

Sutherland Interview Questions in India

Updated Mar 18, 2017
211 Interview Reviews

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  1.  

    Consultant Interview

    Anonymous Employee in Mumbai (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Sutherland (Mumbai (India)).

    Interview

    First there was an vocal test in which they saw our speaking skills after that once we have cleared the test then it was telephonic interview which lasted for about 15 minutes. In this interview they asked about family backgroun, your goals, strengths and weaknesses, thats it.

    Interview Questions

    • What is important talent or hardwork?   1 Answer

    Negotiation

    Nothing like that, directly an offer letter was given

  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Chennai (India)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Sutherland (Chennai (India)).

    Interview

    had a group discussion and a telephoning round.the major search is for good communication skill of the person and way he answer for the question .they are evaluating the fluency ,accent ,verbal ,vocabulary of the person.we have to speak with a employee of the company trough the phone for 5 to
    10 min is telephoning round,he may be maximum a person from other country.

    Interview Questions

  3.  

    Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 2 days. I interviewed at Sutherland.

    Interview

    The interview process was so simple and easy to follow it was a new and good experience for me. The recruiters at there was very friendly in nature with me.

    Interview Questions

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  5. Helpful (2)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Sutherland (Chennai (India)) in February 2017.

    Interview

    I had an interview today with sutherland Chennai for the post of technical support/ customer support. Firstly i had no tech support experience and i was referred through a consultant. i was told that first i shall attend an face to face interview then they will decide what process best fit so i also went to interview blankly. i met with an HR named Mr. Rajkumar who was very friendly. i rech the office exactly 11:00 AM. once i enter i went an met he HR, he tok my resume and asked me to walk through my profile which i did, then he took me to an voice and accent round, this round we were asked to answer an call from one of their internal person ( this cal could come from any country where sutherland has branch so the person speaking would most likely wont be of indian origin and they would speak in respective country acent to check if you are able to understand and respond to them) i was asked to just describe about me and my family and my hobbies etc.. this round is just to check your fluency and listening skil mostly. after we clear this round we were asked to wait again. time was about 12:30 then they took us to an tech assesment round and they gave us 20 questions (basic tech stuff mostly about windows and network adopters etc.. very very basic nothing complicated even i had zero experience in tech apart from the fact that ive been using laptop for pat 10 years and i know the basics for personal use.) then we wait again after this round and time was almost 1:30 so they asked us to go for lunch. then we came back and then around 3:00 pm i met with another HR who spoke to me about my experience and everything then eventually he asked about salary expectations and we had a discussion on package and somehow i convinced myself to take his package ofer even though it was bit less for my expectation. once i agree to the offer he asked me to go to next round. this session took around 1 and a half to 2 hours to finish. this is mostly about personal evaluation and arithmetic skill, language skill etc.. i was asked to sit in a system and they gave me an assessment to finish, it had 2 parts, 1st part was arithmetic and analtical test , it had 10 mins time limit and you have like 15 to 20 question ou suppose to answer within given time, ex: questions is like, what is 1/4 th of 23700? or if you can buy 7 banana for 13$ howmuch will it cost for 2banana? like this kind of questions. and then part 2 is like a big session which had 12 pages and 250 questions!!! but dont panic, this is merely like a survey, you just answer from strongly dissagre to strongly agree, more like ratings to the given statement. ex question in this round is like .. " my coworker say im an excellent team player" and you can choose either agre or strongly agree etc... almost all 250 questions is about yourself only. so i have successfully done this assessment also and by now time is already 6:00 PM

    After this i was asked to wait again and around 8:00 PM HR told me that i have cleared all the rounds and last round with ops manager will be held in 20 mins time, so around 8:45 pm i met the ops manager, he asked me explain my resume again, he mainly asked about my previous job details and why should he hire me? in what way am i best fit for the role? how eager am i to get the job etc... somehow i spoke with him for lke 20 to 25 mins and he seemed convinced. he said HR team will contact you soon about other procedures and left. finally i came out of the room and my HR came and informed me i did great the whole day and they are very hapy with my profile. Right there itself he shook my hand and said congrads you got the job and i was extremely happy to hear that after a long and tireing day of interview. i was glad it all got over in the same day and i was not asked to come next week or something for more rounds. Tomorrow i was asked to reach office at 2:00 PM and submit my documents and everything to finalize my joining formalities.

    I hope this review helps some of you guys. good luck :)

    Interview Questions

    • mostly they asked about my previous experience and things i mentioned in my resume.   Answer Question
  6.  

    Technical Support McAfee Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Sutherland in February 2017.

    Interview

    1. Face to face - your profile
    2. Telephonic - a person from another country will have a 20min Convo with you . Its just a normal friendly Convo with questions like your favorite color and stuff just to check your communication flow
    3. Skills - technical computer questions.. task manager, IP address, device manager
    4. HR - package, some other common technical questions
    I got through all the rounds. They were all easy.. but I had to decline the offer as it's too far from my place

    Interview Questions

    Reasons for Declining

    I had to decline the offer as it's too far from my place and the package was too low

  7.  

    Design Engineer Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. I interviewed at Sutherland.

    Interview

    They have conducted 3 rounds:- 1.Written test 2.Telephonic (Includes technical questions) 3. US Client round.
    Written test contains questions related to designing and you will be given some shapes and some questions to solve them logically.
    Telephonic round is the combination of general and technical questions.In this round you have to answer questions with confidence and your great communication skills will be worked out here.
    US Client round is actually skype interview.There you have interact with the US Clients and they will ask you questions regarding designing.

    Interview Questions

    • Q.If we give you a 2D drawing is it possible to convert it to 3D ?   Answer Question
  8.  

    Technical Lead Interview

    Anonymous Interview Candidate in Ernakulam (India)
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Sutherland (Ernakulam (India)) in January 2017.

    Interview

    Two rounds mainly
    GD and Telephonic interview
    mainly they check your communication skills and once you are in for GD, you get the confidence to beat.
    it was not a tough process, no technical questions were asked

    Interview Questions

    Reasons for Declining

    CTC was low

  9.  

    Technical Support Consultant Interview

    Anonymous Employee in Chennai (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Sutherland (Chennai (India)).

    Interview

    Technical round - basic technical questions asked by interviwer
    Group discussion - need to speak atlreas for 3-5 minutes on a topic
    Communication test over telephone, mainly check your prononciation and soft skills
    HR one to one session

    Interview Questions

    • What is an IP address
      What is BSOD
      Name few computer ports
      Name few version of windows  
      Answer Question
  10.  

    Technical Support Consultant(Voice) Interview

    Anonymous Interview Candidate in Kochi (India)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Sutherland (Kochi (India)).

    Interview

    it was bad. the interviewer was rude. wasnt a good experience at all. it was at the time I was having lunch when the guy called. and I was waiting whole morning for the call.
    he didn't even let me finish most of the answer. looks like he was kinda busy to quit and go. felt really bad after the interview. but the questions were pretty basic and easy. if it's on a good time it could have been better

    Interview Questions

    • *introduction about yourself
      * what is your strength and weakness
      * what can you offer
      * what is your goal
      * what is ur steps to reach a goal
      * what's the important of customer service
      * how long will you work
      *  
      Answer Question
  11. Helpful (1)  

    Specialist Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Sutherland (Bengaluru (India)).

    Interview

    totally 2 rounds
    Technical and managerial rounds has been conducted in the same day. The result has been anounced a week later.

    Very basics in Java and DB , little bit explanation about project. (they expect more in Spring )

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