T.K. Maxx Interview Questions | Glassdoor

T.K. Maxx Interview Questions

Updated Mar 18, 2017
94 Interview Reviews

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  1.  

    European Finance Graduate Scheme Interview

    Anonymous Employee in Watford, East of England, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at T.K. Maxx (Watford, East of England, England (UK)) in March 2017.

    Interview

    Step 1: Online application form including motivation questions.
    Step 2: numerical and verbal reasoning tests, followed by an online interview.
    Step 3: Assessment centre lasting a day in Watford, including an individual presentation, 2 on 1 interview and 2 group tasks.
    A fun process and excellent communication from the early careers team along the way.

    Interview Questions

  2.  

    Part Time Cashier Interview

    Anonymous Employee in Saint Helens, West Midlands, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at T.K. Maxx (Saint Helens, West Midlands, England (UK)).

    Interview

    It was very casual, we got interviewed in groups and had a lot of tasks which involved picking up a item from the shop floor that best describes us and explaining to the group why we picked it.

    Interview Questions

    Negotiation

    I didnt negotiate i took the 12 hours on offer.

  3.  

    Sales Assistant Interview

    Anonymous Employee in West Thurrock, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at T.K. Maxx (West Thurrock, England (UK)) in February 2017.

    Interview

    I went for a group interview not many questions were asked you just had to complete 2 tests which asked you questions such as if you were in this situation what would you do and you have 3 choices and have to pick one

    Interview Questions

    • What would you do if a customer approached you?   1 Answer
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  5.  

    Buying and Merchandising Placement Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at T.K. Maxx.

    Interview

    Initially, I had to submit my CV and some relatively lengthy application questions. Following this I completed three online assessments (Numerical, Verbal and Logic) and was given a video interview.

    The video interview itself was generally fine, although it is one sided and the questions are pre-recorded; this meant I felt quite uncomfortable answering the questions whilst simply looking at a big video of myself. In addition, some questions seemed very similar, e.g. I was asked both 'Outline the off-price model of buying' and 'Outline the off-price model of merchandising.' I felt this restricted me a little and I struggled to fill the time with my answer.

    Interview Questions

    • What three adjectives would your friends use to describe you and why?   Answer Question
  6.  

    X-mas Temps Sales Assistant Interview

    Anonymous Employee in Nottingham, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at T.K. Maxx (Nottingham, England (UK)).

    Interview

    2 stage interview process is there.first round is written.i this you have mark your worst and best answers in the sheet given by them.i think total of 50 questions were there.then for those who have passed the 1st round,they have to go for the 2nd round in which some questions were asked about yourself like why tk maxx and some practical based questions.

    Interview Questions

  7.  

    Christmas Temp Interview

    Anonymous Employee in Bristol, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at T.K. Maxx (Bristol, England (UK)) in November 2016.

    Interview

    Interview was easy. You fill out a personality test in a multiple choice form, and there are no right or wrong answers.
    You then go into a back room for one on one interview, which is also simple. You get asked basic questions and it's informal.

    Interview Questions

    • On the multiple choice form: things like - a customer is angry, what do you do? a.)call a manager b.) apologize and see if you can diffuse the situation c.) ignore them
      They tend to like answers which avoid the use of the manager

      In person: give an example of when you gave great customer service. what's your greatest achievement?  
      Answer Question
  8. Helpful (2)  

    Sales Associate Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at T.K. Maxx (London, England (UK)).

    Interview

    Just called in for an interview which was actually a sales questionnaire we had to fill in ,was told will get a call next week for an interview if they are satisfied ,which I didn't so I guess I didn't pass

    Interview Questions

  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at T.K. Maxx (London, England (UK)) in October 2016.

    Interview

    Was not the best experience, the interviewer (manager )didn't even tell me his name and was quite rude to be completely honest. I wouldn't apply for that store again. Also they do not give you feedback to say you didn't get the job. He also took a phone call and cut the interview short giving no reason to why.

    Interview Questions

  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Dundee, Scotland (UK)
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied in-person. I interviewed at T.K. Maxx (Dundee, Scotland (UK)) in October 2016.

    Interview

    Group Assessment - They gave me a list of scenario type questions with multiple choice (I presume each answer has corresponding points) and ask you for your availability. They told us that we will be getting a call the next day if you are getting invited for an interview. I got a call the next day, very hopeful as I was expecting good news but they were just calling to say that I was a few points short of passing and that they will keep me posted for the next group assessment.

    Interview Questions

  11.  

    Seasonal Sales Associate Interview

    Anonymous Employee in Galway (Ireland)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at T.K. Maxx (Galway (Ireland)) in October 2016.

    Interview

    I spoke to a manager on the phone and then was asked to come in for a sit down interview. There was a speaker phone on the desk which was loud and distracting but otherwise the interview went smoothly. The hiring manager, Zara, is very friendly and easy to talk to. I also had to take a personality test prior to the job offer. It was a paper test, which may seem intimidating, but it's not hard to figure out what kind of answers they're looking for. The personality test asks questions to try to make sure you have the positive attitude and energy to engage with customers and succeed in a very hectic, high-energy store. They are constantly looking for new staff, but it seems rather arbitrary when your application gets a response as I was contacted only a week or so after I submitted my cv and cover letter in store, whereas some coworkers waited months before being contacted. This is just to say that just because they didn't contact you right away doesn't mean you won't have a chance down the line.

    Interview Questions

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