T.K. Maxx Sales Associate Interview Questions | Glassdoor

T.K. Maxx Sales Associate Interview Questions

Updated Oct 27, 2017
53 Interview Reviews

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Getting an Interview

Getting an Interview
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Sales Associate Interview

Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took 3 days. I interviewed at T.K. Maxx in October 2017.

Interview

Christmas temp people take part in a retail selection test and it is a basic personality test which takes about 30 mins and then the lady looked over it and said I did really good and wanted me for an interview the next day

Interview Questions

  • A customer is getting angry because he is unhappy with an item of clothing he purchased what do you do?   Answer Question

Other Interview Reviews for T.K. Maxx

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at T.K. Maxx.

    Interview

    It was a group interview. The process went very smoothly, but it was clear that knowledge and research about the company was really important. However, don't be too obvious and go overboard with the factual knowledge!

    Interview Questions


  2.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at T.K. Maxx.

    Interview

    After initial application (I applied online), they have a group interview, which can vary in size depending on the stores needs.

    Be prepared for team based activities and random questions looking for creative and upbeat answers. They want to know that you can be a team player, know about the company and about excellent customer service - but they especially want polite, friendly and happy staff (you need to be a 'happy-go-lucky' kinda person to get the most out of TK Maxx anyway!)

    Interview Questions

    • - What you know about the company   1 Answer
  3.  

    Sales Associate Interview

    Anonymous Employee in Cardiff, Wales (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at T.K. Maxx (Cardiff, Wales (UK)) in July 2017.

    Interview

    Applied online and got an email giving you time slots on what is best for you. Filled in an application form of basic details such as employment and experience. It began with them introducing themselves and then we were put into pairs to learn about each other and present back on what we learnt about the other person. We were then put into groups of three or four and asked to pick two items from the table and present them on why we chose them/prices/functionality etc. After that, we had a test of customer service and had a 1 on 1 where they ask to tell them about yourself, your hours and why you want to work for them. The process was very enjoyable and fun!

    Interview Questions


  4.  

    Sales Associate Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at T.K. Maxx (London, England (UK)) in June 2017.

    Interview

    Very calm and comforting due to interviewers kindness- the questions were not that difficult and were related to the job so nothing to worry about. The process was quick too; I got a reply within days!

    Interview Questions

    • What does Tk Maxx mean to you?   1 Answer

  5.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at T.K. Maxx.

    Interview

    You can drop your cv in store and hope you get a call if vacancies are available. Once you get a call either you will be asked to do a small initial test or will directly be called for the interview depending on the time you apply for the job (Christmas temporary associates do the test).

    Interview Questions


  6.  

    Sales Associate Interview

    Anonymous Employee in Cork (Ireland)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at T.K. Maxx (Cork (Ireland)).

    Interview

    Applied via CV to the store, received a 1:1 interview and got the job on the spot. In your CV mention how TK MAxx operates, it is very important to them that you understand how the business runs as it is a very unique and different way of operating on the highstreet

    Interview Questions

    • they ask about expereince, charity, understanding of the business (off price)   Answer Question

  7. Helpful (2)  

    Sales Associate Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at T.K. Maxx (London, England (UK)).

    Interview

    Just called in for an interview which was actually a sales questionnaire we had to fill in ,was told will get a call next week for an interview if they are satisfied ,which I didn't so I guess I didn't pass

    Interview Questions

  8. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in Torquay, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at T.K. Maxx (Torquay, England (UK)) in October 2016.

    Interview

    A phone interview happened first, where I was aksed very brief questions about previous emplyment and a few simple questions about certain situations, i.e. customer service. Then when you are accepted to come in to the store for an interview the first thing is a questionnaire to fill out, which tests your personality and skills. The questionnaire is quite tricky; I was told that only 35% of people pass it. If you pass that then you recieve a 1-1 interview, which was much easy than the questionnaire and very relaxed; they care more about you as a person rather than what skills you possess.

    Interview Questions

    • How do you cope in a situation where you need to do two things?   Answer Question

  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at T.K. Maxx (London, England (UK)) in October 2016.

    Interview

    Was not the best experience, the interviewer (manager )didn't even tell me his name and was quite rude to be completely honest. I wouldn't apply for that store again. Also they do not give you feedback to say you didn't get the job. He also took a phone call and cut the interview short giving no reason to why.

    Interview Questions


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