T-Mobile Retail Sales Associate Interview Questions | Glassdoor

T-Mobile Retail Sales Associate Interview Questions

Updated Dec 7, 2017
349 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Retail Sales Associate Interview

Anonymous Interview Candidate
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took 2 weeks. I interviewed at T-Mobile in June 2017.

Interview

Worst interview from HR and Hiring Management i went 3 times process on phone and onsite asking me if i'm qualify for right position with experience upselling phone accessories and upgrading lines

they said will be waiting on e-mail within 2-3 weeks but they didn't replied back to me.

Interview Questions

Other Interview Reviews for T-Mobile

  1. Helpful (2)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at T-Mobile.

    Interview

    I submitted an app, the same day I received a link to do the assessment, took it the next day. About 2 days later I was sent an email about going to an interview, it ended up being a group interview.

    Interview Questions

    • Nothing really related to the job. As a group we were asked to plan a team outing for a store.   Answer Question
    • We were asked to individually plan a trip for one of the managers.   1 Answer

  2.  

    Retail Sales Associate Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at T-Mobile (Philadelphia, PA).

    Interview

    Very smooth, a couple phone interviews with the district managers, asked about previous experience, etc. That took about two weeks then a two week paid training schedule.

    Overall, an enjoyable experience, very relaxed.

    Interview Questions

    • Describe a situation you want above and beyond for a customer?   Answer Question
    • What have you done that stands out from your other coworkers?   Answer Question
    • What do you think you can bring to the team?   Answer Question
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Chicago, IL
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at T-Mobile (Chicago, IL) in April 2017.

    Interview

    Long, unorganized process took to long to go through, manager would not get back with any information, took an online test, made it all the way to background check after 3 interviews then never heard back with a job offer

    Interview Questions


  4.  

    Retail Sales Associate Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3+ months. I interviewed at T-Mobile (Miami, FL) in March 2017.

    Interview

    I've completed two interviews with T-Mobile, both were super laid back and the managers made me feel at home. They asked typical interview questions.. Right after my second interview, i received an email request for my background check. Today (a week after I submitted the information) I got another email with a copy of my background check, which has cleared. My questions are... how long do they take to make an offer? Do they do background checks on everyone, or only the people they intend on hiring?

    Update-- I got the job! Quite excited to join this amazing company!

    Interview Questions


  5.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at T-Mobile (Boston, MA) in March 2017.

    Interview

    Applied online, got a call a few days later. The interview is very relaxing. The interviewer ask about my past work experience, my availability. Then he talk about the company

    Interview Questions


  6.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Clovis, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at T-Mobile (Clovis, CA) in March 2017.

    Interview

    we started out outside and then the manager who I didn't know yet began to ask me questions. He asked me to repeat a few things after him to which I did. I come to find out that he wanted me to sell him the stuff that I was repeating which he didn't make clear at all.

    Interview Questions


  7.  

    Retail Sales Associate Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at T-Mobile (Houston, TX) in March 2017.

    Interview

    It was short about 30 minutes. I was the only one in the interview with the manager. I had to wait for her to wrap up a call. I was not intense.

    Interview Questions

    • What do I think I can bring to the company?   1 Answer
  8. Helpful (4)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Austin, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at T-Mobile (Austin, TX) in February 2017.

    Interview

    Got a F2F interview the store manager was very nice and friendly , she told me I had a second interview after she asked all the questions , after 2 weeks a got call back from her saying that they were not going to hire me because they decided to go with someone with more experience which it did not match what the requirements said in the Job description , it said No experience needed we will train you , and that was one of the reason why I applied in the first place but besides that everything was very professional.

    Interview Questions

    • Why do you wan to work in T mobile   1 Answer

  9. Helpful (5)  

    Retail Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at T-Mobile.

    Interview

    Applied online and took an assessment. Later I got a call to attend a hiring event. My timeslot had about 4 other people in it, and we all had to answer and ask a few questions in front of the group. The managers then broke up into one-on-ones with the applicants. I spoke to a manager for about an hour, where he asked all sorts of different questions.

    Interview Questions

    • Tell me about an experience where you had to work with someone you disagreed with. What was the situation, what did you do personally, and what was the result?   Answer Question
    • Tell me about a time where you had to compete with others at work. What was the situation, what did you do personally, and what was the result?   Answer Question

See What T-Mobile Employees Are Saying

StarStarStarStarStar   Current Retail Sales Associate in Phoenix, AZ

Pros: “Great discount off phone service, awesome environment to work in, the company offers really good health benefits, and gives us grants(for stocks).”“Great discount off phone service, awesome environment to work in, the company offers really good health benefits, and gives us grants(for stocks).” – Full Review

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