T-Mobile Retail Sales Representative Interview Questions | Glassdoor

T-Mobile Retail Sales Representative Interview Questions

Interviews at T-Mobile

85 Interview Reviews

Experience

Experience
71%
20%
9%

Getting an Interview

Getting an Interview
74%
16%
9%
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy

Helpful (2)  

Retail Sales Representative Interview

Anonymous Employee in Ottawa, KS
Accepted Offer
Neutral Experience
Average Interview

Application

I applied in-person. The process took 1+ week. I interviewed at T-Mobile (Ottawa, KS).

Interview

Applied in person, was called for an interview 3-4 days later. Fairly average interview, 30-40 minutes long. Returned to complete basic skills test. Received a call a couple days later offering me the job

Interview Questions

Other Interview Reviews for T-Mobile

  1.  

    Retail Sales Representative Interview

    Anonymous Employee in Bronx, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at T-Mobile (Bronx, NY) in August 2016.

    Interview

    I went to the location in the Castle Hill area. Met with a man named Frank Enriquez, quickly got a good vibe off of him and we sat down and spoke for about 25 minutes. He's a great guy former military vet and gets down to business quickly. He lets you know if you got the job on the spot and will give you your expectations right there as well.

    Interview Questions

    • Q: If you have any sales experience, Sell me something. Anything.   1 Answer
    • Q: What is your availability   1 Answer

  2.  

    Retail Sales Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at T-Mobile (Houston, TX) in May 2013.

    Interview

    after passing online sales test, i had to go through 2 interviews one with a store manager and another with a different store manager, as long as you know sales the questions were pretty basic IMO. the managers werent really too professional either

    Interview Questions

    • It was basically all ethical, integrity, and sales questions   Answer Question
  3.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Phila, PA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at T-Mobile (Phila, PA) in June 2016.

    Interview

    Long & lengthy application process. Management is very unorganized, the overall process is not as described by others. If you need a job and you are hired, take it but find somewhere else as you are working there.

    Interview Questions

    T-Mobile Response

    Mar 8, 2017 – T-Mobile Careers Team

    We completely understand how application processes can feel lengthy—especially with our high volume roles. We are continuing to work on our candidate experience in this regard and would love to hear... More


  4.  

    Retail Sales Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    I interviewed here for an entry-level sales position out of college. A lot of the interview was focused on my ability to fit in to the store's scheduling and (naturally) my interest in meeting customers' needs.

    Interview Questions


  5.  

    Retail Sales Representative Interview

    Anonymous Employee in Clifton, NJ
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at T-Mobile (Clifton, NJ) in October 2015.

    Interview

    The interview process was about 15 people interviewing together in a room with about 6 managers from different stores. They basically pick who's fit for the position by asking questions and they see who participates and who's active. Pretty easy. Just be a stand up person.

    Interview Questions

    • Tell me about a time where you had to diffuse an escalation at work.   1 Answer

  6. Helpful (1)  

    Retail Sales Representative Interview

    Anonymous Employee in Port Richey, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 weeks. I interviewed at T-Mobile (Port Richey, FL) in January 2013.

    Interview

    All applications are done online. A recruiter will contact you and set up a meeting with your potential hiring manager. It definitely helps to know someone who works in the position for which you are applying. After a successful interview, you will submit a background check that takes about 2-3 weeks, and then you will receive an offer letter.

    Interview Questions

    • For any sales job, make sure you're familiar with the, "sell me this pen" question. If you're unfamiliar with this, Google it! Knowing how to properly answer this typical sales job interview question will give you a huge advantage.   1 Answer

    Negotiation

    There is no negotiation phase. The job offer is a "take it or leave it" proposition. Raises will be determined by performance.


  7. Helpful (3)  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Largo, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at T-Mobile (Largo, FL) in October 2016.

    Interview

    I was interviewed by 3 different managers at 3 different locations, they asked me basic question like "why T-Mobile" "how can you become a great salesman" I did a great job at the interviewed, they told me I didn't get the job and went with a different candidate, it upsets me bc I work for T-Mobile franchise and I've been looking for a corporate job for a bit now and I'm a very good salesman

    Interview Questions

  8.  

    Retail Sales Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at T-Mobile (New York, NY) in February 2012.

    Interview

    Takes about one-two months, if you know the people you're in basically other than that if you answers the questions professionally you're good. After they have you train, depending on the store training can help or not help you. Once you're on the floor then you really learn.

    Interview Questions

    Negotiation

    Really just spoke about it my past career not getting enough hours and wasn't making enough.


  9. Helpful (2)  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Wethersfield, CT
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at T-Mobile (Wethersfield, CT) in August 2016.

    Interview

    genuine person, motivated, shared his past on how he got to be DM and introduced his best associates. very attentive, very relatable and didn't make the interview process awkward.
    He was very informative of the hiring process and willing to make changes if he hired me to keep me closer to home which i thought was fantastic of him to do.

    Interview Questions

    Reasons for Declining

    I am a full time student


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