T. Rowe Price Customer Service Interview Questions | Glassdoor

T. Rowe Price Customer Service Interview Questions

2 Interview Reviews

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Helpful (2)  

Customer Service Interview

Anonymous Interview Candidate in Tampa, FL
No Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2 weeks. I interviewed at T. Rowe Price (Tampa, FL) in January 2013.

Interview

After applying online, if they like your resume they will call you for a phone interview. After the phone interview, you will be given a couple dates/times to interview in person. You also must answer a questionnaire before a certain date.
When you arrive for the interview, dress professionally and be prepared. They take you on a tour of the building, tell you about the company, and then are interview by 2 employees. The ask questions about difficult situations and want you to be specific.

Interview Questions

  • Describe a time where you dealt with a difficult customer.   Answer Question

Other Interview Reviews for T. Rowe Price

  1. Helpful (5)  

    Customer Service Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at T. Rowe Price (Colorado Springs, CO) in August 2012.

    Interview

    Phone interview was fine, informative. Face interview with 2 managers. Felt like they were going through the motions. Basically interviewed with the tops of their heads, as they wrote a full page for each behavioral question. Cordial enough though. Got email decline the next day.

    Interview Questions

    • Tell about a time you took the initiative without waiting for direction.   1 Answer
    • Tell about a time you gave feedback and it wasn't well received.   Answer Question
    • Tell about a really difficult situation and how you handled it.   Answer Question

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