TD Senior Customer Service Representative Interview Questions | Glassdoor

TD Senior Customer Service Representative Interview Questions

Updated May 5, 2017
4 Interview Reviews

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Senior Customer Service Representative Interview

Anonymous Employee in New York, NY
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter. I interviewed at TD (New York, NY).

Interview

Initial interview was on the phone. A week later I met with the recruiter in person where the interview was more in depth. From that I was given a choice of locations to interview at. I chose one and a interview was scheduled for about 2 weeks later. I met with the branch Manager and ASM. The interview lasted about 25 mins. I waited a week before I got tired of waiting and contacted the recruiter about the status of the interview where she informed me that I was chosen for the position. My first day was about 2 weeks later.

Interview Questions

Other Interview Reviews for TD

  1.  

    Senior Customer Service Representative Interview

    Anonymous Employee in Berlin, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at TD (Berlin, NJ) in January 2014.

    Interview

    They called me after i applied online. then i had a face to face interview with the branch manager. then i had a interview a couple of days later with the Market Manager who then hired me

    Interview Questions

    • Whats the toughest position youve been in?   1 Answer

  2.  

    Senior Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at TD.

    Interview

    Bank is now heading toward a SALES route so if you have experience in selling you'll do great in answering. TD Bank has gone green so know about TD's footprint and how TD's environment differs from other banks.

    Interview Questions

    • Takes a customer to know how TD differs so how do you feel if you are on a drought in hitting your goals?   Answer Question
  3.  

    Senior Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 4+ weeks. I interviewed at TD in February 2011.

    Interview

    very laid back interview

    Interview Questions

    • what is your salary requirment   1 Answer
    • what is your responsibility as a csr   1 Answer

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