TIAA Individual Consultant Interview Questions | Glassdoor

TIAA Individual Consultant Interview Questions

10 Interview Reviews

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Helpful (1)  

Individual Consultant Interview

Anonymous Employee in Charlotte, NC
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. The process took 6+ weeks. I interviewed at TIAA (Charlotte, NC) in May 2015.

Interview

Has a phone interview then an in person interview. Relaxed atmosphere. Hard to understand one of the interviewers on the phone as they were foreign. In person wanted to make sure I was really interested in the job more than making sure I was right for the job. Encouraged to ask lots of questions.

Interview Questions

  • What would you do in the first 30 days?   1 Answer

Other Interview Reviews for TIAA

  1.  

    Individual Consultant Interview

    Anonymous Interview Candidate in Minneapolis, MN
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at TIAA (Minneapolis, MN) in February 2015.

    Interview

    Telephonic then in person, with a person at the headquarters . Took about 20 minutes relatively informal a lot of behavioral type questions trying to understand me as a person and how I think, then set up in person interview with person in the office I would be working.

    Interview Questions


  2.  

    Individual Consultant Interview

    Anonymous Interview Candidate in Denver, CO
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at TIAA (Denver, CO) in March 2011.

    Interview

    Phone interview detailing job and was asked if I was interesting. Followed up by interview 2:1 asked questions regarding previous experience...was asked to do a role play pretending I was a travel agent trying to sell a trip. Everyone was very friendly and spoke as if the job was already yours...which was a bit strange.

    Interview Questions

    • Role play as if interviewee is a travel agent and interviewer is the customer...sell the trip.   1 Answer
  3. Helpful (1)  

    Individual Consultant Interview

    Anonymous Interview Candidate in Lewisville, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at TIAA (Lewisville, TX) in July 2010.

    Interview

    Received a phone call from a recruiter and agreed to a phone interview a couple of days later. Later that day receieved a email for a release to do a background check. Three days later receieved another call to do a second face to face interview.
    During the interview I was asked why I wanted to leave my current company and also If I had experience with sales. During the interview they asked behavioral questions (eg. tell me about a time when you have a angry customer on the phone and how the call was handled?)
    After that, I was asked to stay in the room and answer a call from one of the interviewers pretending to be a customer. Lastly, there was a questionaire of about 100 questions about leadership and sales strategies.

    Interview Questions


  4. Helpful (1)  

    Individual Consultant Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at TIAA (Denver, CO) in May 2010.

    Interview

    You went through the recruiter first with a 20 minute interview with just general questions.

    Interview Questions


  5. Helpful (2)  

    Individual Consultant Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at TIAA (Charlotte, NC) in January 2008.

    Interview

    The interview process with this company was great. More personality questions than your standard run of the mill type interview questions. The recruiter and hiring manage made the process very comfortable and an enjoying experience

    Interview Questions

    • With your experience and knowledge, you can you bring to the table that will contribute to the growth of this company?   Answer Question

  6. Helpful (3)  

    Individual Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at TIAA in December 2010.

    Interview

    current employee. got referred to the position, had a preliminary interview with a recruiter, then a few days later I had a follow-up interview (2:1) with 2 managers for about 45mins total. Included a role-playing mockup telephone call and general questions about customer service, etc. smooth and comfortable process overall. Offer was presented in the following weeks.


  7. Helpful (1)  

    Individual Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at TIAA in May 2010.

    Interview

    Great phone interview with HR representitive at headquarters. In person interview was average.

    Interview Questions

    • Are you comfortable with acheiving a specific level of sales?   1 Answer
  8. Helpful (1)  

    Individual Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 4 days. I interviewed at TIAA in January 2008.

    Interview

    first there's a phone interview to pre-screen, then a one on one interview - which was very easy, they ask the difference between a Traditional vs. a Roth IRA,

    Interview Questions

    • what's the difference between a Traditional vs. a Roth IRA?   Answer Question
    • Describe a difficult customer and how you overcame the situation?   Answer Question

    Negotiation

    I was not able to negotiate, but our hiring class received various salaries based on experience


  9. Helpful (1)  

    Individual Consultant Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 3 weeks. I interviewed at TIAA in January 2008.

    Interview

    It was much different than the current interview process. I interviewed with one person and was hired a few days later. Now they are doing multiple interviews and role playing.

    Interview Questions

    • I don't remember any specifics but the current interviews are all oriented toward sales. The current focus is centered 100% around sales.   Answer Question

    Negotiation

    Wasn't able to negotiate much at all.


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