TJX Companies Merchandise Associate Interview Questions | Glassdoor

TJX Companies Merchandise Associate Interview Questions

Updated Jan 24, 2017
12 Interview Reviews

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Merchandise Associate Interview

Anonymous Employee in New York, NY
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took 3 days. I interviewed at TJX Companies (New York, NY).

Interview

Interview was pretty easy and straightforward. Manager asked me generic questions about customer service and times when I demonstrated exceptional customer service. Especially around the holiday season, they mostly care about getting bodies through the door rather than hiring the best people for the job and industry.

Interview Questions

Other Interview Reviews for TJX Companies

  1. Helpful (1)  

    Merchandise Associate Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at TJX Companies (New York, NY) in January 2016.

    Interview

    I attended the online one way interview three weeks ago. The format of the interview was cool and creative. But I was nervous and did not do very well. The following are the questions I remember. Wish they are helpful to you guys. Good luck!

    Interview Questions


  2.  

    Merchandise Associate Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at TJX Companies (Saint Louis, MO).

    Interview

    The interview was informal. Once I arrived the manager took me into the back office to sit and chat. It lasted about 20 minutes. The questions were very vague and focused on past retail experience, as well as availability, the hours I wanted to work, etc.

    Interview Questions

    • What are your favorite and least favorite things about working in retail   Answer Question

  3. Helpful (2)  

    Merchandise Associate Interview

    Anonymous Employee in Mountain View, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at TJX Companies (Mountain View, CA) in April 2015.

    Interview

    I came in to drop the hiring application at about 10 a.m. I met the manager, who asked me a few questions about what I am currently doing. She asked if I had a few minutes to interview. I said sure. She sent me over to her assistant Manager in the employee section. The assistant manager was very pleasant. It was like chatting with a good client. My experience, honesty and personality came through. One hard working woman talking to another.

    Interview Questions

    • What does customer service mean to you ?   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Merchandising Associate Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at TJX Companies (Boston, MA) in December 2014.

    Interview

    Initially if they are interested, they send you a link to do a video interview. the video interview contains about 8-10 questions. You have less than 5 minutes to answer each and about a minute to prep. If you pass you get invited out to boston and it Includes 5 interviews back to back and Allocation exercise. You get lunch as well as a tour of the massive campus.

    Interview Questions


  6.  

    Merchandise Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at TJX Companies (New York, NY) in November 2014.

    Interview

    waiting about an hour for the manager, when I was finally called in they asked if I had kids and what was my availability. it was a very quick process. told me if my references checked out I had the job so make sure who ever you put down picks up the phone.

    Negotiation

    none


  7.  

    Merchandise Associate Interview

    Anonymous Interview Candidate in Bronx, NY
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at TJX Companies (Bronx, NY) in July 2014.

    Interview

    I thought the interviewer was relaxed but professional. Just be yourself and engaging. Make sure you have eye contact and smile. They asked very basic questions and the schedule seem to be very flexible.

    Interview Questions

    Reasons for Declining

    it was personal reason....had nothing to do with the job


  8.  

    Merchandise Associate Interview

    Anonymous Employee in Devon, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at TJX Companies (Devon, PA) in November 2013.

    Interview

    Very casual back office one on one interview with Assistant Store Manager. I dressed very nice to make a good impression and I feel I got the job based on professional appearance and clear communication.

    Interview Questions

    • Why do you think you are qualified for this job?   1 Answer

  9.  

    Merchandise Associate Interview

    Anonymous Employee
    Accepted Offer

    Interview

    They called me on short notice after I had applied online and had me come in to apply in store as well. Then I was led into the backroom for a group interview. The question were very easy, and it seemed like they just wanted to make sure you are normal and polite. As long as you remain calm and speak when it is your turn, you will be fine.

    Interview Questions

    • Describe a time when you received bad customer service.   1 Answer

  10.  

    Merchandising Associate Interview

    Anonymous Employee in Woodbridge, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at TJX Companies (Woodbridge, NJ) in October 2011.

    Interview

    Need to be prepare to say yes to being available for nights and weekends when they ask. Also to be ready with the process of training and changing your time availability last minute due to store may needing you. Easy to apply for any job title and waiting period for a min of a week or least depends on location and if they are short handed.

    Negotiation

    n/a


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