TSA (Transportation Security Administration) Transportation Security Officer Interview Questions | Glassdoor

TSA (Transportation Security Administration) Transportation Security Officer Interview Questions

Updated Dec 7, 2016
38 Interview Reviews

Interview Experience

Interview Experience
59%
18%
21%

Getting an Interview

Getting an Interview
94%
2%
2%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

38 Candidate Interview Reviews Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

Helpful (3)  

Transportation Security Officer Interview

Anonymous Employee in New York, NY
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at TSA (Transportation Security Administration) (New York, NY).

Interview

It went well. I was confident after briefly studying the Administration and with my strong customer service background. The process took 1 year to complete. The interview involved a panel. I was asked several questions involving situations and how handled them.

Interview Questions

  • One question was something close to: Describe a time you were placed in charge at work. What was the situation and what steps did you take? What was the outcome?   Answer Question

Other Interview Reviews for TSA (Transportation Security Administration)

  1. Helpful (1)  

    Transportation Security Officer Interview

    Anonymous Employee in Tulsa, OK
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at TSA (Transportation Security Administration) (Tulsa, OK).

    Interview

    Long process. Background, testing, interview, more testing. Took almost two years to complete but only because they run the training classes during certain months. For others it took less time.

    Interview Questions

    • There are story questions that they read to you and you have to give a very detailed answer of how you would handle the situation.   Answer Question
  2.  

    Transportation Security Officer Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at TSA (Transportation Security Administration) (Las Vegas, NV).

    Interview

    It was a panel interview consisting of 5 people, that ranged from TSO's to Managers. The interview consisted of multiple questions with multiple parts to the question. Sometimes I had to have the question repeated to make sure I had covered all the parts.

    Interview Questions

    • Tell me about a time when you had a difficult customer that was upset with you: 1) The Situation, 2) What you did, 3) What was the outcome.   Answer Question
  3.  

    Transportation Security Officer Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at TSA (Transportation Security Administration) (New York, NY).

    Interview

    First you take a computer-based test and if you pass that, then you have to have a credit check. Then you get invited to a airport assessment. If you pass that, then you have to do a medical and a background check.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (5)  

    Transportation Security Officer Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience

    Interview

    Initially a CBT(computer based test) involves a vocabulary test multiple choice. As well as a x-ray screening test. The test is timed. Upon passing the CBT the interviewee is given an invitation to an interview. The interview requires you pass a visual color test before moving on to the interview. The interview is a STAR behavioral type interview.

    Interview Questions

    • Name a time when you worked in a team atmosphere and a team member did not pull their own weight. what did you do?   1 Answer
    • Name a time you had to use your judgement at work?   Answer Question
    • Name a time you witnessed unethical behavior. how did you respond?   Answer Question

    Reasons for Declining

    I received a better job offer.

  6. Helpful (3)  

    Transportation Security Officer Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at TSA (Transportation Security Administration) (Los Angeles, CA) in September 2016.

    Interview

    The Airport Assessment was pretty lengthy. I was there for about 3-4 hours. It was comprised of the color vision test, interview, and fingerprinting. I completed the color vision test first and passed it. I had to wait in the waiting area for a while before I was called in for an interview. Once I was called, I was interviewed by 2 employees and they asked simple behavioral questions. I was told to exit the room so they can deliberate and determine if I passed or failed the interview. I passed and then, I had to wait for the guy to fingerprint me, which is used for my background investigation. Once I completed all of that, there was an exit assessment which included TSA offering the successful candidates conditional offers contingent upon successfully completing the background investigation and medical evaluation. The employee gave us drug kits, which was only to be used during our medical evaluation appointment at 1 of their facilities. I passed the background investigation and medical evaluation. I have been placed in the ready pool and I'm waiting for my final offer.

    Interview Questions

    • They were behavioral questions that related to the position.   Answer Question
  7.  

    Transportation Security Officer Interview

    Anonymous Employee in Florence, KY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at TSA (Transportation Security Administration) (Florence, KY).

    Interview

    The interview process took about 8 hours. I was given a physical, eye color, and hearing test to make sure I could do the minimums of the job. I was then fingerprinted and had 2 interviews in the same day with 2 different sets of people.

    Interview Questions

    • Tell me about a time you had to meet multiple deadlines with confusing or missing information. What did you do?   Answer Question
  8. Helpful (1)  

    Transportation Security Officer Interview

    Anonymous Employee in Newark, NJ
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 9+ months. I interviewed at TSA (Transportation Security Administration) (Newark, NJ).

    Interview

    Standard interview questions. Ex: Tell me about a time you worked with a difficult team member; Tell me about a time you had a difficult client; etc. Went into a room with two people that interviewed me then proceeded to a secondary interview. From there they give you the paperwork for drug screening, etc.

    Interview Questions

    • Tell me about an obstacle you overcame in your workplace.   Answer Question
  9. Helpful (13)  

    Transportation Security Officer Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at TSA (Transportation Security Administration).

    Interview

    they scripted the interview. standardized questions. a panel is present. the process ius extremely drawn out now. it can take months (like 6) to get an offer and then the training is a few months too before you on board by yourself.

    Interview Questions

  10. Helpful (84)  

    Transportation Security Officer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Structured interview.
    Lots of questions (tell me about a time, talk about a difficult situation, how did you resolve a problem etc.)
    Fingerprints taken same day as interview along with ID and credentials.

    Interview Questions

    • Tell me a time you went our of your way for a customer/someone at your job?   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.