Tata Business Support Services Customer Service Representative Interview Questions | Glassdoor

Tata Business Support Services Customer Service Representative Interview Questions

Updated Aug 19, 2017
9 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in Chennai (India)
No Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Tata Business Support Services (Chennai (India)) in January 2017.

Interview

it was easy. 1st round was group discussion and then screening by the resume and then followed by interview with TL and after that an apti round followed by hr round.

Interview Questions

Other Interview Reviews for Tata Business Support Services

  1. Helpful (5)  

    Customer Service Representative Interview

    Anonymous Employee in Thane (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Tata Business Support Services (Thane (India)) in June 2016.

    Interview

    3 stage of interview. First simple hr interviews . Second aptitudes test third final hr interview round negotiation of salary and work hour and process detail. You need to be good negotiator to finalise your salary. Finally you needs to be confident and good english vocabulary will easily get you through interview process and you will get your job

    Interview Questions

    • Tell me about your self
      Why do you want to join book

      What is your worst experience when handling calls   Answer Question

  2.  

    Customer Services Representative Interview

    Anonymous Employee in Pune (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Tata Business Support Services (Pune (India)) in March 2014.

    Interview

    The Interview process was quit easy first round taken by HR (i,e- personal interview )and Second round is normal aptitude which is typing test and other normal grammar test or communication based test or last round was a oprations which is taken by ops manager and all round are very easy.

    Interview Questions

    • Genral Questions.
      About your profile and all.   1 Answer
  3.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Tata Business Support Services.

    Interview

    it was good

    Interview Questions


  4. Helpful (3)  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Hyderabad (India)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 days. I interviewed at Tata Business Support Services (Hyderabad (India)) in January 2013.

    Interview

    1. Jam round 2.Aptitude test 3. Typing test 4. Ops round 5. Hr round

    Interview Questions

    • Why you want to join BPO , being from computer background?   Answer Question

  5. Helpful (4)  

    Customer Services Representative Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Tata Business Support Services (Hyderabad (India)) in July 2012.

    Interview

    first round will be jam session in that we have to speak about some topic that was informed
    5 min before. 2nd round will be typing test and simple aptitude questions.3rd will be face to face intrerview with hr manager and last round will be face to face interview with operational manager.

    Interview Questions

    • why you choosen bpo industry?   1 Answer

    Negotiation

    first 1 month will be 3k salary and afterwards 6500 rs per month.


  6.  

    Customer Services Representative Interview

    Anonymous Employee in Jamshedpur (India)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Tata Business Support Services (Jamshedpur (India)) in June 2012.

    Interview

    it was decent to start of with as it was a domestic center much better than other places and it took approx 6 hrs for this interview to get over and 3hrs get the offer.got joining date sooner than what expected but pretty good behavior by the HR

    Interview Questions


  7.  

    Customer Services Representative Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Tata Business Support Services (Hyderabad (India)) in February 2012.

    Interview

    1st round:Group discussion
    2nd round:IQ test
    3rd round:Personal Interview
    4th round:GK test
    5th round:Typing test
    6th round:Operational

    Interview Questions

    • You are from accounting sector and never did night shift job so how will you manage this?   1 Answer

    Negotiation

    No negotiations were available.

  8.  

    Customer Service Representative Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Tata Business Support Services (Hyderabad (India)) in August 2011.

    Interview

    Interviewing can be stressful, they asked me many questions related to my studies work experience and quit family background, also they gave me a topic to tell about tourist place where i gone recently, with change of language hindi and english, and i give my best performance.

    Interview Questions

    • They Asked me What is GPRS ?   1 Answer

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