Staples Interview Question: Technicians here are also exp... | Glassdoor

Interview Question

Resident Easy Tech Interview Totowa, NJ

Technicians here are also expected to sell goods and

  preventive services. How many times should the customer have to say no before you accept it and walk away?

Interview Answer

1 Answer


I don't believe in badgering the customer or using aggressive sales tactics, as such, I generally accept the first or second no as final depending on the situation but either way, I do not just walk away. I let the customer know that I am there if they need me for anything and ask if there's anything else I can do.

Interview Candidate on Aug 27, 2013

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