TeleTech Customer Service Interview Questions | Glassdoor

TeleTech Customer Service Interview Questions

Updated Mar 22, 2017
6 Interview Reviews

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6 Candidate Interview ReviewsBack to all Interviews

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Customer Service Interview

Anonymous Employee in Alexandria, LA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 3 days. I interviewed at TeleTech (Alexandria, LA) in March 2017.

Interview

I placed my application with Teletech on Monday. I completed the testing (not the computer testing) and was invited to test my equipment. Interview was done with 34 other people via chat and powerpoint info.

Interview Questions

  • Do you accept the offer?   1 Answer
  • I believe that it help for me to follow up via the chat on the Teletech site. As soon as I told the chat agent that I had applied, they sent me the testing, I tested on Monday, the did the computer test with USB headset on Tuesday. In a couple of hours, I was sent an e-mail to choose my interview time.   1 Answer

Other Interview Reviews for TeleTech

  1.  

    Customer Service Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at TeleTech (Orlando, FL) in August 2016.

    Interview

    Very easy, you attend a webinar and phone presentation about the company and what they expect they pay training hours, the scheduling and training dates and times, and then they offer you the job. Very simple.


  2.  

    Customer Service Interview

    Anonymous Employee in Westland, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at TeleTech (Westland, MI).

    Interview

    Interviewed for them it was really simple and fast. Orientation is an all day thing though I had started at 10 am and did not finish until 7:30 pm and training is the very next week 10-4 or you can pick later shifts

    Interview Questions

    • They did not really ask question you take an assessment pass that and you go on the phone with about 30 people   Answer Question
  3.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied through other source. The process took 5 days. I interviewed at TeleTech.

    Interview

    I really didn't have an interview - I know the person in human capitol, was called in to do the formal application - answered a few questions, took a computer test

    Negotiation

    there was no negotiation


  4.  

    Customer Service Interview

    Anonymous Employee in Springfield, MO
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at TeleTech (Springfield, MO) in January 2009.

    Interview

    I was called in to meet with a manager who asked questions about my flexibility in scheduling, career goals, experience.

    Interview Questions

    • I was asked what would make me want to leave a company?   1 Answer
    • I was asked if I had ever disliked a co-worker.   1 Answer

    Negotiation

    No negotiation


  5.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 5 days. I interviewed at TeleTech in August 2010.

    Interview

    phone interview, skills & personality testing, 1:1 interview, 1:1 interview, background check, drug test, offer.

    Interview Questions

    • where do you see yourself in 5 years?   1 Answer

    Negotiation

    No negotiation available.


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