Telefónica Interview Questions | Glassdoor

Telefónica Interview Questions

Updated Dec 6, 2017
166 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Technology Graduate Scheme Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Telefónica.

    Interview

    I had to do a video interview in which I had to record my answer to each question. For each question I had one minute to think and then two minutes to answer. It was a total of five questions.

    Interview Questions


  2.  

    Retail Store Manager Interview

    Anonymous Interview Candidate in London, England (UK)
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Telefónica (London, England (UK)) in December 2016.

    Interview

    First your apply online, then you have to answer three questionaires from the company, which takes a while. Then you have to record an interview. Then you have a call

    Interview Questions

    • What was in my opinion the most useful technical gadget to work.   Answer Question
  3. Helpful (4)  

    Retail Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Telefónica in November 2016.

    Interview

    I applied on the 8th Nov to an O2 Retail Advisor position. I was invited to complete online assessments, although I did not finish it completely, I received an email that I was successful and to look out for an email to schedule a telephone interview.

    The telephone interview was 2 days after and it was literally a 5-minute screening, asking if I like working in a team, explain a time when you had to achieve a target, availability. Very simple and basic questions. The lady on the phone said that I have passed this stage and that she would like to put me forward for a face to face interview on the following Monday.

    I went to the interview and the store manager was asking me a lot of questions, just to get to know me as a person and we did a short role play. After that, the manager was writing all my answers on a tablet and told me he will send this to the recruiter and to expect an email or phone call in the next few days.

    I ended up receiving the phone call after a few hours that I was successful and received a verbal offer.

    Just a word of advice, mainly be yourself and try to make your answers customer needs-related or you could refer to educational experience, but they want to know about your personality and how you would fit in also.

    Interview Questions

    • Describe a time when you went out of your way for a person?   Answer Question
    • Describe a time when someone had a problem and how did you deal with it?   Answer Question
    • Describe a time when you noticed a change or you had to change?   Answer Question

  4.  

    Learning and Development Interview

    Anonymous Employee in Runcorn, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Telefónica (Runcorn, England (UK)).

    Interview

    Telephone interview with recruitment department. Lasted approx. 25 mins and asked about CV, what I would bring to the role and why I was interested in working for O2

    Assessment centre with competency based interview. Had to prepare a training session regarding a new product, then had to walk through a train the trainer session on said product. Standard competency based interview afterwards

    Interview Questions

    • Why did you decide to take the approach that I did?   1 Answer

    Negotiation

    Negotiate on everything. I increased my basic salary, bonus and pension contribution


  5.  

    Tallentum Interview

    Anonymous Interview Candidate in Granada (Spain)
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Telefónica (Granada (Spain)) in November 2016.

    Interview

    It was a written exam, it was done at my university. The work was a summer scholarship, and the experience was quite normal, with questions about technologies, code and other things related to computer science

    Interview Questions


  6. Helpful (1)  

    Sales Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Good interview people were nice who interviewed me and asked fairly straightforward questions 2 days later got a call saying what date would you like to start. Overall it was a good experience workers there seems friendly and glad I got the job recommended place to apply

    Interview Questions


  7.  

    O2 Sales Advisor Interview

    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Telefónica (Edinburgh, Scotland (UK)) in October 2016.

    Interview

    Applied online and I have been invited for a phone interview after 3 weeks . Phone interview was relaxed and short , discussed personal details and eligibility to work in the uk .Following the phone conversation I have been invited for a face to face interview in the store with the store manager .
    Interview was held by 2 people; interview as a whole was relaxed and questions were sales like style .After 30 min interview I had a sales role play that was quite easy to understand and complete .Plenty time to prepare the task .I believe it went well , but they decided to choose somebody else with a better skill macth (I wasn't coming from a very strong sales backround so perhaps they chosed somebody with more experience ) I have received the feedback one week after the interview

    Interview Questions

    • Describe a new idea you have implemented and how did you do it ? What was the result ? Did you face any resistance from your manager ?   Answer Question
    • How would you describe the best approach towards your customers ?   Answer Question
    • An example where you have challenged leadership that you did not agree with and what was the outcome ?   Answer Question
  8.  

    INGENIER Interview

    Anonymous Employee in Madrid (Spain)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Telefónica (Madrid (Spain)) in October 2016.

    Interview

    First a group interview, with 9 people more, working together, Then a interview with a director and the last one a interview with 6 people (not hard questions).
    Not hard, just be confident. They want new talent in the company

    Interview Questions

    • What you want in the future? What do you think will be the best program?   Answer Question

  9.  

    O2 Sales Advisor Interview

    Anonymous Interview Candidate in Bracknell, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Telefónica (Bracknell, England (UK)).

    Interview

    Applied online via the o2 website. Did online assessments involving situation judgement tests and a numerical exercise. Then had a scheduled telephone interview involving background checks and describing a time when you've worked in a customer facing role. A week later went to in store interview

    Interview Questions


  10.  

    VOIP Engineer Interview

    Anonymous Employee in Madrid (Spain)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Telefónica (Madrid (Spain)) in September 2016.

    Interview

    via Skype, later by phone and the last a personal interview. first was 1 hour, second was 30 minutes and the last one was another 30 minutes in Madrid. It was fast and not very complicated.

    Interview Questions


See What Telefónica Employees Are Saying

StarStarStarStarStar   Current Presales Engineer in Miami, FL

Pros: “The company is growing in the US, and it is backed by a huge multinational group. It is quite safe in the sense that once you are hired you become part of the team and they will not fire you”“The company is growing in the US, and it is backed by a huge multinational group. It is quite safe in the sense that once you are hired you become part of the team and they will not fire you” – Full Review

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