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Teleperformance Interview Questions

Updated Jan 22, 2018
838 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Teleperformance (Dallas, TX) in November 2017.

    Interview

    Applied on Indeed, received email from a HR rep to come in and apply in person and interview for a campaign. I went in on the day she told me to come in, drove all the way up there to have the receptionist tell me that they no longer have that particular position open. So I emailed the lady who emailed me to see what was going on and she told me to come back another week. So The following week I went back and waited like 30 mins to finally get pulled in to do the application AGAIN and the testing. Once that was finished they have you come sit back out again for another 1 or so. They finally call me back to tell me I passed the testing and typing test and to do a interview with the HR rep. I made it past that and was offered the choice to choose between three different campaigns based on my testing. I chose the one with the best pay. I was then told I would be interviewing with a manager from that Campaign. I literally waited 3 hours after this to do the interview the manager. Basically the manager never came down so the HR Rep decided to Direct Hire me. Completed all paper work that day and then got my information for Orientation. Plan to stay for at least 5 hours. It's insane

    Interview Questions


  2.  

    Wells Fargo Bank Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Teleperformance (Salt Lake City, UT) in November 2017.

    Interview

    Kinda of half hearted on the recruiter side. He was trying to close for the day so he could go on vacation for Thanksgiving. Which affected my performance very sadly

    Interview Questions

    • Work experience   1 Answer
    • What was the hardest thing you faced and how did you overcome it.   1 Answer
  3. Helpful (1)  

    CSR Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Teleperformance.

    Interview

    Basic interview questions & then you do a language test over the phone since it was a bilingual position.
    You also take a typing test to see how fast you can type.

    Interview Questions

    • How did you know about the positions?   1 Answer
    • Would you consider yourself someone honest & reliable?   1 Answer
    • What's your biggest strength?   1 Answer

  4. Helpful (6)  

    Customer Service Representative Interview

    Anonymous Employee in Hobart, IN
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Teleperformance (Hobart, IN).

    Interview

    Came in, Filled out an application on the computer since I hadn't taken one prior to coming in, Next I took typing test, filled out more paper work, got Interviewed

    Interview Questions

    • How would you handle a difficult customer?   1 Answer

  5.  

    Client Services Account Manager Interview

    Anonymous Employee in Hilliard, OH
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Teleperformance (Hilliard, OH).

    Interview

    You will have a screening interview with Human Resources. If they feel you meet minimum requirements, then you will have another interview with a Director and/or Executive Vice President of Client Services.

    Interview Questions

    • HR questions are pretty straightforward with some behavioral questions. The questions from the Director / EVP will be more qualifications-specific. If interviewing with EVP, expect some questions to intentionally catch you off guard. He like to see how you react under pressure since you could often be taken by surprise when interacting with clients.   1 Answer

  6.  

    CSR Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at Teleperformance (Columbus, OH) in October 2017.

    Interview

    Standard interview questions, no background check, easy to get hired, my friend works in the call center and said there is a lot of turnover, there is a standard application to fill out, it was a quick interview at under 30 minutes.

    Interview Questions


  7.  

    Representative Interview

    Anonymous Employee in Hobart, IN
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at Teleperformance (Hobart, IN) in October 2017.

    Interview

    Interview process is extremely lengthy and unorganized. They will hire just about anybody. There's a typing test, background check and drug test. The process took me 4 hours on the first day and several hours on the second day.

    Interview Questions

    • Tell me about Teleperformance.   1 Answer
  8.  

    Account Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    easy to get hired, if you get another job, just give a 15 notice, They will rehire you in the future. easy to get hired, if you get another job, just give a 15 notice, They will rehire you in the future

    Interview Questions


  9.  

    Employee Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Teleperformance.

    Interview

    I would say the questions are not too difficult. A Lot of basic entry level interview questions are asked by the recruiting department. Mostly behavioral interview questions are asked of you.

    Interview Questions

    • What does Customer Service mean to you   1 Answer

  10. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Columbia, SC
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at Teleperformance (Columbia, SC).

    Interview

    My interview process was really short. I didn't even break a sweat. They invited me more than once to travel two hours for the interview, then when I got there, they gave me every reason in the book NOT to hire me. Then, the last lady dismissed me because "They won't consider you if you don't live here." Who's they? And I thought I was already being considered when I was invited to the interview.

    I had already told them where I lived beforehand and that I was willing to relocate IF I had a job offer, not before. That wouldn't make sense. If they didn't want to deal with that situation, they could have sent me a nice rejection email or something before it went so far as me buying interview clothes, putting gas in my car, etc. I know I passed the typing test. Maybe I failed the assessment or something else happened, but nobody told me so if I did. I'm really disappointed in the way this was handled. I could have saved a trip. Be careful if you don't live close I guess.

    Interview Questions


See What Teleperformance Employees Are Saying

StarStarStarStarStar   Former Licensed Agent in Port Saint Lucie, FL

Pros: “Training is great. The Trainers are really good at teaching the subject. Facility was respectfully clean and secure. Really nice co workers.”“Training is great. The Trainers are really good at teaching the subject. Facility was respectfully clean and secure. Really nice co workers.” – Full Review

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