Blockbuster Interview Question: Tell me about a time in which... | Glassdoor

Interview Question

Shift Leader Interview Saratoga Springs, NY

Tell me about a time in which you dealt with a difficult

  customer and how did you deal with it?

Interview Answer

1 Answer


Told a story about a customer wanting to return a computer outside return policy, and actually worked with them to up sell new components and sold the service to install them. Customer was happy and got the total solution. This showed customer service experience, sales, and moderate management abilities.

Interview Candidate on Nov 22, 2009

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