American Express Interview Question: Tell me about a time when you... | Glassdoor

Interview Question

Customer Care Representative Interview Fort Lauderdale, FL

Tell me about a time when you planned a method or idea and

  it didn't work out the way you might have expected.

Interview Answer

6 Answers


Just make sure you use an example that you were able to learn from and turn right around and fix it.

Interview Candidate on May 10, 2013

Congrats on the job offer! I am in the process of applying for Amex also. Can you tell me what the training is like?

Anonymous on May 14, 2013

Thank you! Good luck!! The training doesn't start until June, so I'm not too sure, but I know it has a somewhat irregular schedule and is very hands on. It lasts somewhere between 14-18 weeks and is mostly on-the-job training to get a better feel of the calls.

Anonymous on May 14, 2013

Congratulations and thank you for posting your experience. How is training so far? Do you know if there where any offers to work Night Shift? Thanks in advance

Just Applied for AMEX on Jun 9, 2013

Hi Do you know how I can contact a recruiter

Leslie on Nov 8, 2013

Congrats on the offer... Hope all is going well with you. I'm in the process of applying for American Express. Do you recall the questions that were asked in the interview. Thanks in advance...

Andrew on Jan 27, 2014

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