T-Mobile Interview Question: Tell me the worst experience ... | Glassdoor

Interview Question

Technical Support Specialist Interview Albuquerque, NM

Tell me the worst experience you've had at work and how you

  handled it.

Interview Answer

1 Answer


I can't recall exactly but I related something about having to refund a family expensive purchase after son committed suicide two weeks later. Explained how it went against company policy and how I showed EMPATHY to soothe the family even though I couldn't refund the money.

Interview Candidate on Dec 3, 2013

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