IKEA Interview Question: Tell us about a time were you... | Glassdoor

Interview Question

Customer Service - Phone Center Interview Nottingham, MD

Tell us about a time were you exceeded customers

  expectations.
Answer

Interview Answer

2 Answers

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Above and beyond taking responsibility and apologizing for inconvenience brought by us.

Interview Candidate on Nov 12, 2015
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Above and beyond taking responsibility and apologizing for inconvenience brought by us IKEA... If you don't apologize for everything the customer is complaining for you will be written up..

Anonymous on Nov 16, 2015

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