Telstra Sales Consultant Interview Questions | Glassdoor

Telstra Sales Consultant Interview Questions

Updated Mar 22, 2017
4 Interview Reviews

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Sales Consultant Interview

Anonymous Employee in Sydney (Australia)
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. I interviewed at Telstra (Sydney (Australia)) in June 2016.

Interview

After online application, I received a phone call to answer a couple simple interview questions. A week later, an email was sent through to confirm the success of my application and phone interview, and I was welcomed to come into the store to have an inteview with the store leader along with the store manager.

Interview Questions

  • Describe a situation where you exceeded the customer's expectation   Answer Question

Other Interview Reviews for Telstra

  1.  

    Sales Consultant Interview

    Anonymous Employee in Muswellbrook (Australia)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Telstra (Muswellbrook (Australia)) in March 2014.

    Interview

    Had telephone interview and then fave to face and then unpaid trial day I do not believe in these days as a couple of people were trailed I thought these had to be paid now the process was a bit long as after the trial day I had to make contact again over 2 weeks later to chase the application up

    Interview Questions

    • Typical questions why did you apply, what sales experience etc   Answer Question

  2. Helpful (6)  

    Sales Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Telstra in January 2013.

    Interview

    Applied via seek.com and was contacted a few days after. Had an over the phone interview, an in store interview with the managers, and then a second interview with the area manager. It was slightly tedious but I felt as though they were doing this as quickly and properly as they could.

    Interview Questions

    • What would make us hire you over the next person?   1 Answer

  3. Helpful (4)  

    Sales Consultant Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Telstra (Melbourne (Australia)) in March 2009.

    Interview

    Phone interview first - basic questions based on past experience and I got the feeling that the interviewer was judging my phone manner as well.
    Actual interview - behaviour questions were the main focus of the interview. Questions that called on you to draw from specific examples from your own past experience designed to probe into your work ethic, mental agility, problem solving skills, and your behaviour under pressure.

    Interview Questions

    • Give me a specific example where you demonstrated up-selling or cross-selling on a call......   1 Answer
    • Give me a specific example of your objection handling skills.....   1 Answer

    Reasons for Declining

    I recieved a better offer elsewhere with greater pay and more flexible hours.


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