Texas Health and Human Services Commission Interview Questions
Updated Sep 10, 2023
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Anonymous Employee
I interviewed at Texas Health and Human Services Commission
It's a 2 part interview-behavioral and technical. Technical tested excel skills and formula usage. Behavioral questions to gauge if you'll be a good team player, hard worker, etc. Overall wasn't terrible but I wasn't aware that there was a technical part until during the interview. Study and prep before interview.
- What excel formulas do you use and how do you select which ones to use?
Anonymous Interview Candidate in Austin, TX
I applied online. I interviewed at Texas Health and Human Services Commission (Austin, TX) in Aug 2023
Single interview with the team. Structured questions scored by the team. Questions were sent 15 minutes before the interview. The Staff were pleasant and there was some back and forth conversation.
- HHSC administers complex programs with sometimes politically or otherwise sensitive stakeholder relationships. What are the keys to managing those relationships while successfully fulfilling your responsibilities to your organization? How do you manage conflict? Tell us about a time when you have managed a program or programs with actively involved stakeholders.
- Based on your Medicaid knowledge, what do you believe the program’s top two to three challenges are in the coming years? Any thoughts on what can be done to prepare for and tackle them?
- Tell us about your experience using both data and financial information to inform decision making.
- Describe the most challenging situation you have faced in managing a crisis. What was the crisis? What was your management philosophy and practice during the crisis? In retrospect, what, if anything, would you have done differently?
- What is the most effective way to drive coordination across a large division (or team) where everything is interconnected in some way? Give an example of a time you effectively broke down silos and tell me how the outcome was more successful because of it.
- How would you describe your ideal working relationship?
Anonymous Employee in Austin, TX
I applied online. The process took 1 week. I interviewed at Texas Health and Human Services Commission (Austin, TX) in Aug 2023
It was a rather brief interview. I was interviewed by two people on Teams, and they started off by explaining the hours, pay grade, benefits, etc. Then i was asked seven questions, and they shared the screen so that I could see the questions as we went. It was a rather brief but neutral interview.
- What kinds of office equipment and programs have you used
Anonymous Employee in Grand Prairie, TX
I applied online. The process took 1 week. I interviewed at Texas Health and Human Services Commission (Grand Prairie, TX) in Aug 2023
Was given an interview w/about 40 other people. We all filled out paperwork and turned it in. Supervisors from the region would call us back one at a time. We answered 10 questions while they typed the answers to the questions. The supervisor said if we're selected, they would call our reference from the most current job then get a call about a start date.
- Describe a time where you disagreed with your boss and how did you handle it.
- Describe a time where you said the wrong thing to a customer and what did you do about it.
- How do you stay organized?
- Describe a time where a customer is angry and what did you do?
- Describe how you would communicate something complex to a customer that is not understanding what you're saying.
- How do you handle a situation where a coworker is underperforming and not doing their share of the work.
- Describe how you handle change and new tasks.
- Describe a time where you were orally given a task and how did you do?
Anonymous Interview Candidate
I applied online. I interviewed at Texas Health and Human Services Commission
The first interview was with a panel with a director overseeing the program and 2 project managers who each took turns asking questions in a conversational format to learn about my experiences. It flowed really well and all interviewers were delightful but was ghosted (no responses and no rejection)
- Tell me a time when a project went wrong? How did you handle it? What is your approach to project management?
Anonymous Employee
I interviewed at Texas Health and Human Services Commission
panel with list of predetermined questions. Comprised of department directors and few outside team members who I would potentially work with. Pay and benefits were discussed and left ample time for me to ask questions.
- What are your greatest strengths that would be fruitful for this position?
Anonymous Employee
I interviewed at Texas Health and Human Services Commission
Hiring event interviewed on spot. Very easy process. Dress business casual and be ready to answer 10 to 15 interview questions. They will inform of the pay and benefits package
- Name a time where you had a difficult task and how did you accomplish it
Anonymous Employee
I interviewed at Texas Health and Human Services Commission
One interview with two people. Pretty casual and conversational. I applied and got and interview quickly. I also heard back quickly that I got the job. It was a very pleasant experience.
- Why do you you want to work here?
Anonymous Employee
I applied through an employee referral. The process took 2 months. I interviewed at Texas Health and Human Services Commission in Sep 2022
I was asked several questions and given some basic scenarios to gauge my proficiency with critical thinking and problem solving along with asking what my strengths and weaknesses were. I was also asked what were my expectations in the job itself.
- How do you handle a disgruntled coworker?
Anonymous Employee in San Angelo, TX
I applied through a staffing agency. The process took 4 weeks. I interviewed at Texas Health and Human Services Commission (San Angelo, TX)
It was smooth and simple once the application was in. Started as agency nurse but found out of pay increase for full-time with great benefits. So transition over to state employee was simple
- Basic, questions of patient care
Texas Health and Human Services Commission Interviews FAQs
Glassdoor users rated their interview experience at Texas Health and Human Services Commission as 67.6% positive with a difficulty rating score of 2.53 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Auditor IV and Social Worker II rated their interviews as the hardest, whereas interviews for Caseworker and Clerk roles were rated as the easiest.
The hiring process at Texas Health and Human Services Commission takes an average of 36.72 days when considering 258 user submitted interviews across all job titles. Candidates applying for Internship had the quickest hiring process (on average 1 day), whereas Systems Analystexas Works Advisor roles had the slowest hiring process (on average 180 days).
Common stages of the interview process at Texas Health and Human Services Commission according to 258 Glassdoor interviews include:
Group Panel Interview: 16.40%
One on One Interview: 15.97%
Skills Test: 13.67%
Background Check: 12.66%
Drug Test: 11.22%
Presentation: 11.22%
Phone Interview: 6.19%
Personality Test: 6.04%
IQ Intelligence Test: 4.17%
Other: 2.45%
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