The Answer Group Customer Service Representative Interview Questions | Glassdoor

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Customer Service Representative Interview

Anonymous Interview Candidate
Declined Offer
Neutral Experience
Average Interview


The process took 1 day. I interviewed at The Answer Group in September 2009.


I was called maybe a week after I submitted my resume. I was asked to arrive 15 minutes earlier than the interview start time even though I had to wait another 30 minutes while the interviewer ran around the place lloking for paperwork. I had to sit in a room with other potential candidates while employees walked up and down the hallways cursing loudly. When my interview started, I was asked questions about the different parts of the computer and my past work experience, nothing difficult, then I was told they would be in contact in the next few days. They called about a week later to offer me the position.

Interview Questions

Reasons for Declining

I did a web search on what the employees thought working there and actually spoke to a few employees and decided that I didnt want to deal with the 'drama' associated with this company. And I received another job offer making more money with a better hours

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