The Hershey Company Retail Sales Representative Interview Questions | Glassdoor

The Hershey Company Retail Sales Representative Interview Questions

Updated Sep 6, 2017
117 Interview Reviews

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Retail Sales Representative Interview

Anonymous Interview Candidate in Chicago, IL
No Offer
Negative Experience
Difficult Interview

Application

I applied through a recruiter. I interviewed at The Hershey Company (Chicago, IL) in June 2017.

Interview

Phone interview with recruiter next step is a taped video interview, awkward experience where you are asked a series of 9 questions then have 3 minutes to answer each in STAR format. If you are experienced but do not 'fit' what they want e.g. young, extroverted, correct gender, then do not apply. I have over 10+ years experience in this role but was not 'qualified' -glorified merchandising role at best

Interview Questions

Other Interview Reviews for The Hershey Company

  1.  

    Retail Sales Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The Hershey Company in May 2017.

    Interview

    Four steps:

    -Phone interview with HR. This was pretty short, only about 15 minutes. Went over past experiences and asked a couple STAR based questions (situation, task, action, response).
    -One way video interview. A recording asks you 9 questions, you have 3 seconds before you start answering, and then you have 3 minutes for each question. These were mostly STAR based questions again. Definitely research popular STAR questions and practice your answers. Can be a little awkward not actually speaking to anyone.
    -Field day with another RSR. This is extremely helpful to get an idea of what the job you will be doing is like on a day to day basis. You spend the entire day with the rep, and have the ability to ask them as many questions as you want. I didn't really know what the job was like, I just stumbled upon the position on LinkedIn, so I learned a lot.
    -Skype interview with the DM in the territory you're applying to. This lasted about 30 min and he asked me basic questions and some more STAR based ones. He said I might have one more interview with his boss, but I didn't end up having to. He called me the next week and offered me the position.

    Interview Questions

    • Why Hershey?
      A lot of star based questions. An example of this would be: describe a time you went above and beyond what was expected of you.   Answer Question

  2.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at The Hershey Company in March 2017.

    Interview

    They came to my school career fair and I was asked back for a next-day interview where they asked behavioral questions and if I was willing to relocate- basically a get to know you interview and was relatively easy. After that I was asked to complete a field day with a RSR who was in the area. They were super nice and it was great to see what a day in life would be like if I did have this job. The field day went really well and I'm waiting to hear back from them about the next steps.

    Interview Questions

  3.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience

    Application

    I applied through college or university. The process took 3+ months. I interviewed at The Hershey Company (New York, NY).

    Interview

    I met them at a career fair. I was invited for a next day interview. They asked behavioral questions and questions about myself. The interview was not too difficult. If they decide to move you forward, you will be invited to do a field day ride along. This was extremely helpful because it showed exactly what you would be doing in this position on a daily basis. I'm still waiting to hear back about the next steps.

    Interview Questions


  4.  

    Retail Sales Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The Hershey Company (New York, NY).

    Interview

    5 steps. Somewhere in the middle there was an awkward video interview. Just come prepared with the typical behavioral answers and make sure to be talkative. Some higher ups just try to picture if you can be with a buyer so being talkative goes a long ways.

    Interview Questions


  5.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3+ months. I interviewed at The Hershey Company in November 2016.

    Interview

    I found Hershey's at the college career fair, and got an interview a few weeks later on campus. The interview went well and I was moved to the next step which was a ride along with a Hershey's field representative. The ride along was super insightful to see what you'd be doing in the daily job. I was then offered a 3rd interview, this one being a video interview. I haven't done that interview yet, but it is scheduled. Hershey's uses the STAR format that they want you to structure your answers with.

    Interview Questions

    • Give an example of a time when you had to negotiate something.   Answer Question

  6.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at The Hershey Company.

    Interview

    I talked to a recruiter at my school and they scheduled for me an interview the next day. After, I did a ride along a few weeks later with a rep. We stocked shelves at Walmart for hours. It is not a boring job, but not for me. Did not receive a final interview.

    Interview Questions


  7. Helpful (1)  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Dallas, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 2+ weeks. I interviewed at The Hershey Company (Dallas, TX).

    Interview

    I applied online and after about a week and a half I got a call from what I thought was a recruiter. It was a recruiter, just not one from Hershey. It turns out that they outsource all of their recruiting to a third party. The recruiter had no idea what the job entailed and I could tell by his tone of voice that he was reading the same description online word for word. I was then asked to complete a very strange video recording interview where I was essentially talking to a video recording. Very bizarre. Then a week later I was told I wasn't moving forward. Easily one of the worst interview processes I have been through.

    Interview Questions

  8. Helpful (1)  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Princeton, NJ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ weeks. I interviewed at The Hershey Company (Princeton, NJ) in October 2016.

    Interview

    Process took about 3 weeks. Recruiter reached to me and had me apply. I then had a phone screen and a few days later was emailed and instructed that a video interview would be conducted. Did the interview and moved on to the Field Day which was great because you spent the day with a sales rep and mine was extremely helpful and friendly we hit it off and the job was very intriguing. Unfortunately a few days later i received an email that I would not be moving on in the interview process. Which was unfortunate being as they reached out to me and by how quickly things were moving and also because of great things were going as well. The email was one of those scripted emails.

    Interview Questions

    • If we gave you a new product and wanted you to create a display in your stores with the product, how would you prepare for your meeting with the store managers?   Answer Question

  9.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at The Hershey Company (Atlanta, GA) in October 2016.

    Interview

    I was cut after the second round, but know from other interviewers it goes up to 4 or 5 rounds. The first interview was a phone call, and the second was a video interview.

    Interview Questions


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