The Home Depot Department Supervisor Interview Questions | Glassdoor

The Home Depot Department Supervisor Interview Questions

Updated Jan 31, 2017
105 Interview Reviews

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Department Supervisor Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Easy Interview

Application

The process took a week. I interviewed at The Home Depot.

Interview

I knew a DS position was opening so I applied knowing the Assistant Manager had his own agenda and I was not a part of it. I figured it was still good practice for later and went through the interview process anyways.

Interview Questions

  • Explain a time when you went above and beyond your job duties to take care of a customer.   1 Answer

Other Interview Reviews for The Home Depot

  1.  

    Department Supervisor Interview

    Anonymous Interview Candidate in Boca Raton, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at The Home Depot (Boca Raton, FL).

    Interview

    ridiculous questions, nothing pertains to the department you will potentially work in, the managers ask questions going off of a pre written script, outside of the pre written script they have NO idea what to ask you. very unprofessional. they don't even care what your background is

    Interview Questions

    • How would you handle a difficult customer?
      What have you done to satisfy an angry customer?  
      Answer Question
  2. Helpful (3)  

    Department Supervisor Interview

    Anonymous Interview Candidate in Richfield, MN
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at The Home Depot (Richfield, MN).

    Interview

    After what seemed like weeks the associates cordinator called me to arrange an interview time and date. I arrived fifteen minutes earlier and had to wait at least a half an hour till she was freed up. The interview was a serious of questions laying out scenarios which do happen but not as perfect as the examples. I felt rushed like I was a burden or a bother for interupting here schedule.

    Interview Questions

    • Describe a time when you were faced with a situation were your fellow associates promised a service we didn't offer and the customer was upset for not being told correctly.   1 Answer
  3.  

    Department Supervisor Interview

    Anonymous Employee in Manchester, NH
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at The Home Depot (Manchester, NH).

    Interview

    I was a regular associate first. They needed to fill some department head slots and asked me to apply. We had lunch and chatted about nothing special, There was no real interview. They did say they needed a more diverse management staff and would help me as needed to settle into the position, (they needed woman and minorities)

    Interview Questions

    • Are you organized? Can you handle stress? Can you multitask?   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Department Supervisor Interview

    Anonymous Employee in Spring, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at The Home Depot (Spring, TX).

    Interview

    great management, understood everything, and is very knowledgeable in home depot. Cares about all his employees, is a hands on person, will help everyone.has an eye for sales, helps in the community,

    Interview Questions

    • how would i do in this role.   1 Answer
  6. Helpful (9)  

    Department Supervisor Interview

    Anonymous Employee in Savannah, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at The Home Depot (Savannah, GA) in July 2016.

    Interview

    The interview process was a very formal panel interview. The interviewers made me feel very comfortable which made it a lot easier for me to communicate with them. They started off by making me laugh before they started the interview process which I greatly appreciated.

    Interview Questions

    • Name a time when you had to take lead on a project, how did you prepare, execute and what was the outcome?   Answer Question
  7. Helpful (1)  

    Department Supervisor Interview

    Anonymous Interview Candidate in Winchester, VA
    No Offer
    Negative Experience

    Application

    I interviewed at The Home Depot (Winchester, VA) in July 2016.

    Interview

    I interviewed with the Winchester, VA Home Depot. During the entire phone interview the gentleman was extremely negative and telling me everything he thought was wrong with me. I will never walk into a Home Depot store. If this is how they treat prospective college graduates who want to work; then how are they treating their customers...

    Interview Questions

    • No questions, just straight critique on what he felt was wrong with my resume.   1 Answer
  8.  

    Department Supervisor Interview

    Anonymous Employee in Tyler, TX
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at The Home Depot (Tyler, TX) in June 2016.

    Interview

    the interview was very unprofessional, with no questions on previous employment history. i was amazed! I left the interview embarrassed, that a company this size would even be so pathetic on an interview process.

  9. Helpful (5)  

    Department Supervisor Interview

    Anonymous Interview Candidate in Indianapolis, IN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The Home Depot (Indianapolis, IN) in May 2016.

    Interview

    Quick phone interview with a couple of yes or no questions, followed by an overview of your work history. Then asked to set up a 1 on 1 interview in person. Short interview at the Home Depot with 5 or 6 questions asking how you respond to certain scenarios involving things like upset customers, coworkers arguing with each other, etc.

    Interview Questions

  10.  

    Department Supervisor Interview

    Anonymous Employee in Louisville, KY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at The Home Depot (Louisville, KY) in May 2016.

    Interview

    Three part interview. First comes the phone interview, then a face to face with an assistant store manager and lastly, a face to face with the store manager. Each time different questions are asked. If you do get and offer, I highly recommend taking it. It's paid off and I could not be happier!

    Interview Questions

    • Previous experience managing other   1 Answer
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