The Home Depot Special Services Associate- Customer Service Representative Interview Questions | Glassdoor

The Home Depot Special Services Associate- Customer Service Representative Interview Questions

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Special Services Associate- Customer Service Representative Interview

Anonymous Interview Candidate in Brick, NJ
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 5 days. I interviewed at The Home Depot (Brick, NJ) in December 2012.

Interview

Applied online, received a call from the automated system, passed the pre screening. Spoke with a staffing consultant over the phone and passed that screening test. Scheduled for an interview face to face for three days after. Once in the interview, they have you sign a background check waiver before any questions are asked.

Interview Questions

  • Why do you want to work for Home Depot?   Answer Question
  • You are working in lumber and a customer asks for your help. You help the customer but after 30 minutes he looks at his watch and says, we'll I guess it's time for me to go. What do you do?   Answer Question
  • You are helping a customer when another customer approaches you that is impatient and wants help now. What do you do?   Answer Question
  • Tell me about your experience with this kind of work.   Answer Question
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