The Home Depot Cashier Interview Questions | Glassdoor

The Home Depot Cashier Interview Questions

Updated Oct 16, 2017
935 Interview Reviews

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  1.  

    Cashier Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at The Home Depot (San Diego, CA) in July 2017.

    Interview

    24 hours after applying online got an email to complete a phone interview and set up in person interview at Home Depot.

    Went in for the interview three days later. Checked in at service desk and was directed to the managers office; I noticed how extremely busy it was but everyone was still courteous and friendly, even the customers.

    I went through two interviews on the same day.

    Pretty straightforward standard customer service interview questions, many of the questions were based on scenarios and the interviewer wanted to know my response to each scenario.

    Interview Questions

    • How would you handle a customer at the register while being the only team member the customer interacts with during a visit to Home Depot.   1 Answer

    Negotiation

    Home Depot strives to give exceptional customer service so during the interview remember to be passionate about customer service.


  2.  

    Cashier Interview

    Anonymous Employee in Palm Springs, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at The Home Depot (Palm Springs, CA).

    Interview

    Friendly and stress free environment. I was on time and so were they. Other employees treated you as if you were already hired.
    I felt welcomed and not like a stranger.

    Interview Questions

    • If I can handle difficult situations   1 Answer
  3.  

    Cashier Interview

    Anonymous Employee in Albuquerque, NM
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at The Home Depot (Albuquerque, NM) in June 2017.

    Interview

    Took about almost 3 weeks, had 2 interviews. The first was just 6 basic questions (multiple parts to some questions) they ask to everyone. The second was to complete a background check and drug test. The employees are very professional and helpful. Store Manager was also very nice.

    Interview Questions

    • How would you handle a situation in which a customer was upset?   2 Answers
    • What would you enjoy most about this job?   2 Answers
    • What would you least enjoy about this job?   2 Answers
    • Name a time when you had to overcome a problem and how did you resolve it?   2 Answers
    • Since you'll be the last person the customer sees how can you help them have the best experience. Walk through the details and why.   2 Answers
    • If a customer was rude to you, how would you react?   2 Answers
    • what qualities do you have that you think fit this job?   2 Answers
    • If a customer asked you about a product you didn't know about how would you react?   2 Answers

  4.  

    Head Cashier Interview

    Anonymous Employee in Dickson City, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Dickson City, PA) in June 2017.

    Interview

    Interview process was fairly easy and pain free to go through. The interviewer asks questions specific to the type of company, but nothing someone who might not have an experience in the home improvement world would be unable to answer.

    Interview Questions

    • What is a time when you needed to utilize both accuracy and speed?   1 Answer

  5. Helpful (1)  

    Home Depot Cashier Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience

    Interview

    Was ok and asked how are you on Murillo occasions but was just a interview years ago so wasn't that bad looking back at it anyways this 30 word min

    Interview Questions


  6. Helpful (1)  

    Head Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot.

    Interview

    Super easy questions. Applied online and completed assessment test online. Got an email setting up a phone interview. After passing phone interview, was called by the actual store to set up a one-on-one interview. Arrived at store and brought back to office. Interview lasted just a few minutes and offered job on the spot.

    Interview Questions

    • Tell me about a time you had to balance both speed and accuracy.   Answer Question
    • What would you do if someone approached you with a question about a product or service and you did not know the answer.   1 Answer
    • How would you react if a customer spoke to you in a rude manner to complain.   Answer Question

  7. Helpful (3)  

    Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot.

    Interview

    Applied online, got an email to complete a screening by telephone, asked my availability and outlined the duties and pay and hours. Had interview with asm (assistant store manager) and then immediately had with the store manager. Accepted an offer and began training, training was mostly computer courses and then shadowing...from application to official hiring was about 3 weeks. 3 weeks of training

    Interview Questions

  8.  

    Cashier Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at The Home Depot in May 2017.

    Interview

    I was sent an email, telling me to call an 800 number to set up my in-person interview. The in-person interview was short, simple and quick. I was asked only 3 questions related to the position that I was applying for.

    Interview Questions


  9.  

    Cashier Interview

    Anonymous Interview Candidate in North Little Rock, AR
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 1+ week. I interviewed at The Home Depot (North Little Rock, AR) in May 2017.

    Interview

    It was a one on one interview I got my number changed never found out if I got the job . The last was nice and it was okay . I was never soo that probably screwed it up

    Interview Questions


  10.  

    Part Time Cashier Interview

    Anonymous Interview Candidate in Stockton, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at The Home Depot (Stockton, CA) in May 2017.

    Interview

    The manager was an hour and a half late with my interview left me sitting and waiting with nobody informing me that he was gonna be tardy. Which was really aggravating i felt it was very poor work ethics and showed little to no interest in how they represented home depot and potential future employees.i spoke to the person giving me the interview about this and was only brushed off .

    Interview Questions

    • What do you like most about the opportunitys that home depot has to offer within employment   1 Answer

See What The Home Depot Employees Are Saying

StarStarStarStarStar     Current Anonymous Employee

Pros: “Good company to work for. Good benefits and friendly work environment.”“Good company to work for. Good benefits and friendly work environment.” – Full Review

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