The Home Depot Associate Interview Questions | Glassdoor

The Home Depot Associate Interview Questions

Updated Jan 15, 2018
1,605 Interview Reviews

Experience

Experience
70%
19%
11%

Getting an Interview

Getting an Interview
85%
9%
4%
1
1
0
0

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy

1,605 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty
  1.  

    Warehouse Associate Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at The Home Depot (Houston, TX) in August 2017.

    Interview

    I filled out applicants and had an interview over the phone. Nothing major a few question. Then was emailed for a interview. Now waiting for a call back .

    Interview Questions

    • When was a time you were late and what did you do ?   1 Answer

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in West Valley City, UT
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at The Home Depot (West Valley City, UT) in August 2017.

    Interview

    My interviewer was around fifteen minutes late to the interview, but it wasn’t terrible. My interviewer was really nice and it was a calm environment. They asked me what I would do in certain scenarios.

    Interview Questions

    • What would you did if you had an angry costumer that need help.   1 Answer
  3.  

    Lot Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at The Home Depot.

    Interview

    have to get the email for a phone interview first. It's an automated interview so it pretty straight forward. The actual interview were just various "what if this happened....how would you respond" and also "tell me a time where a customer got angry and explain your course of action" type questions. After that they will call you for a mouth swab drug test(instant results) and background check (background check takes like 1-2 weeks).

    Interview Questions


  4.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot.

    Interview

    Waited a week or so after phone call for first interview. Showed up for a first interview, they ask you basic questions. Came back for a second interview maybe a week later and got an offer.

    Interview Questions

    • Basic customer service questions, "how would you work in a team setting", "what do you say to the customer if they can't find blah blah blah"..   Answer Question

  5. Helpful (3)  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    Very fast. Easy questions. There is a second interview with a manager and they just decide if they like you or not by having a simple conversation. Some things are about the company and other questions are more personal

    Interview Questions


  6.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot.

    Interview

    I applied online and got a call from the hiring department to go to the store for an interview.
    The interview was fairly easy. After the interview, there is a drug test required.

    Interview Questions


  7. Helpful (5)  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at The Home Depot (Saint Louis, MO) in July 2017.

    Interview

    I was given an overview of the job position and its expectations, then asked a series of about 10 questions. After the interview, I was told that some of my answers were vague. Be specific about how you would handle difficult situations - this will help you stand out from other applicants. (Additionally, it is advantageous to be friendly, make eye contact, and dress semi-professionally.)

    Interview Questions

    • If you were helping a customer and then a second, more impatient customer came forward and demanded assistance, how would you handle the situation?   Answer Question
    • Tell me about yourself, your experiences, and why you want to work in this position.   Answer Question
    • Imagine you are working in the lumber department on a busy Saturday, and a customer comes forward to ask you what materials are needed to build a deck. After about 30 minutes of discussion, the customer says he is going to leave. What would you do to keep the customer's attention and try to make a sale?   Answer Question
    • Imagine you are working at the customer service desk. Inventory is due in 30 minutes, and an impatient customer comes forward with a complaint. How would you handle this situation?   Answer Question
  8. Helpful (9)  

    Order Fulfillment Associate Interview

    Anonymous Interview Candidate in Lake Worth, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 1+ week. I interviewed at The Home Depot (Lake Worth, FL).

    Interview

    I came in waited a while because a person was ahead of me , the interview was ok but I don’t know if I got the job he said that him and this lady would pick out the candidates and call back

    Interview Questions


  9.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at The Home Depot (Atlanta, GA).

    Interview

    A phone screen, virtual test, face-to-face interview with two senior managers and the director of the department. It wasn't a difficult interview and was quite pleasant. I was fooled but sold on the company and the role.

    Interview Questions

    • Tell me about the most difficult HR issue you've encountered.   1 Answer

  10. Helpful (2)  

    General Warehouse Associate Interview

    Anonymous Employee in West Columbia, SC
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at The Home Depot (West Columbia, SC) in July 2017.

    Interview

    This is a 2 step interview process than have to drug test and submit to a back ground check. It can take up to a week to get things back.

    Interview Questions

    • What are your learning abilities and how fast can you get things?   1 Answer

See What The Home Depot Employees Are Saying

StarStarStarStarStar   Current Specialist in Rancho Cucamonga, CA

Pros: “Very flexible with school schedule”“Very flexible with school schedule” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.