The Home Depot Sales Associate Interview Questions | Glassdoor

The Home Depot Sales Associate Interview Questions

Updated Feb 22, 2017
505 Interview Reviews

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Helpful (304)  

Sales Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through college or university. The process took 2+ weeks. I interviewed at The Home Depot.

Interview

First phone interview then assistant manager interview then store manager interview then you have to do drug test and they will call you back for training which is really long

Other Interview Reviews for The Home Depot

  1. Helpful (2)  

    Sales Associate Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Dallas, TX) in February 2017.

    Interview

    Easy, after applying online, I got an email with a number to call or wait for them to call me. I called and answered some questions, then schedule a face to face interview. I went to the interview, answewrd some more questions about handling customers. I was offer the job, and did a drug screen before I left.

    Interview Questions

    • How would I handle a disgruntled customer who wanted something from another department.   Answer Question
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Glendale, AZ
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 12+ months. I interviewed at The Home Depot (Glendale, AZ).

    Interview

    applied online , went through many many many phone screens , calls from atlanta for low wages driving far away , declined many offers, was grateful , wound up going to a job-fair and was interviewed then hired a few weeks later ..

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Manchester, CT
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Manchester, CT) in January 2017.

    Interview

    applied online, received email / phone call from Staffing Center. Answered a few questions from an automated system, then talk to a person that set up an interview at the store.

    Went to the interview which I thought went well. Was told I would interview next with store manager but never got the call back. I went to the store and spoke with the person I originally interview with twice to follow up. They said they'd check into it and call me back. Haven't heard from them and really don't expect to.

    Would be nice to get some feedback so I could improve on the interview process. I suspect that they thought I was overqualified for the job.

    Interview Questions

    • Tell me about a time when you were faced with a difficult task and how you overcame it   1 Answer
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  5. Helpful (9)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience

    Interview

    They just look to see if you are good with people. They will first do a phone interview and if you answer their questions correctly in a positive manner, you are then scheduled for an in store interview.

    Interview Questions

    • How would you handle a situation where a customer is upset?   1 Answer
  6. Helpful (2)  

    Sales Associate Interview

    Anonymous Employee in Kitty Hawk, NC
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Kitty Hawk, NC) in December 2016.

    Interview

    Telephone Interview ( 2X)
    One on one scheduled via phone then an email was sent regarding time, place and who to meet with. Several names were given. Department was mentioned so I was able to explore/ learn about products prior to the one on one interview. Dates, times and process of arrival given in the email along with phone number if I needed to make other arrangements.

    Interview Questions

  7.  

    Sales Associate Interview

    Anonymous Employee in North Birmingham, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Home Depot (North Birmingham, AL) in December 2016.

    Interview

    I applied online and had a phone interview within 3 weeks. The interview was very informal and laid back. We spent a lot of time going over the job description and requirements.

    Interview Questions

  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at The Home Depot.

    Interview

    I was called to schedule an interview but when I arrived for the interview I was told my interviewer was not there. So I was sent home to await further notice by a manager.

    Interview Questions

  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in Honolulu, HI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Home Depot (Honolulu, HI) in November 2016.

    Interview

    The interview was a basic one on one interview. HR Manager asked me about six questions from a paper, then copied down my answers. At the end of it all she told me what position she had available and I took it. This was my first job interview, but it was not my first job, so I understood all the questions she asked. The questions ask differ based on whether or not you have job experience.

    Interview Questions

    • Has there ever been a time where you and a coworker did not like each other? How did you overcome this?   1 Answer
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Sparks, NV
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at The Home Depot (Sparks, NV) in November 2016.

    Interview

    Interviewed with one upper management and local sales manager. Mostly about customer service and taking care of the customer. How to handle all types of customers to ensure good experience

    Interview Questions

    • how to handle upset customer   1 Answer
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