The Home Depot Sales Associate Interview Questions | Glassdoor

The Home Depot Sales Associate Interview Questions

Updated May 23, 2017
541 Interview Reviews

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Helpful (354)  

Sales Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through college or university. The process took 2+ weeks. I interviewed at The Home Depot.

Interview

First phone interview then assistant manager interview then store manager interview then you have to do drug test and they will call you back for training which is really long

Other Interview Reviews for The Home Depot

  1. Helpful (19)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot.

    Interview

    The process was fairly standard. basic interview questions. As long as you are prepared and professional you will be fine. Know about home depot and the variety of great services that they offer.

    Interview Questions

    • Why do you want to work here?   1 Answer

  2. Helpful (3)  

    Sales Associate Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (San Antonio, TX) in May 2017.

    Interview

    The interview was very easy. Mostly standard questions and "what would you..''. The person was very nice and looked like she genuinely care to find right fit for the position. Personnel was very friendly. I was offered position on the spot. Drug test and background check took few days. Overall process was quite easy and fast . So far I'me very happy.

    Interview Questions

    • How would you deal with angry customer?   Answer Question
    • How would you deal with rude customer?   Answer Question
    • What are ways you're trying to get better for your position apart company training (something like this, don't remember word by word).   Answer Question

  3.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Standard questions followed by an immediate drug test. They just want to make sure you know how to talk to customers and deal with annoying situations if necessary. They ask if you are certified in lift equipment.

    Interview Questions


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  5. Helpful (24)  

    Sales Associate Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Dallas, TX) in February 2017.

    Interview

    Easy, after applying online, I got an email with a number to call or wait for them to call me. I called and answered some questions, then schedule a face to face interview. I went to the interview, answewrd some more questions about handling customers. I was offer the job, and did a drug screen before I left.

    Interview Questions

    • How would I handle a disgruntled customer who wanted something from another department.   1 Answer

  6.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot.

    Interview

    Very Short and Easy, didn't really ask very many questions, obviously needed employees, I applied for a summer position and first did a phone interview and then did an in person interview

    Interview Questions


  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Laredo, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at The Home Depot (Laredo, TX) in April 2017.

    Interview

    They asked simple questions like (what is your availability, what experience do you have, etc.). It took them an extra 10-15 min to interview me cause the assistant manager was running late.

    Interview Questions

    • How would you help a customer with something that your not familiar with   Answer Question

  8.  

    Sales Associate Interview

    Anonymous Employee in Broomfield, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Broomfield, CO) in April 2017.

    Interview

    Face to Face at nearby HD Store. Job Fair. They had you talk to HR Manager and Store Manager. Interviewed about 30 min. Very low turnout at time. In large room with other candidates.

    Interview Questions

    • How would you react to a rude customer. My past experience at HD. I was reapplying after a few months after leaving for personal reasons.   1 Answer

  9.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    The process took 3+ weeks. I interviewed at The Home Depot.

    Interview

    First interview was by phone. THD HR person confirmed receipt of application and was told that an interview schedule will be emailed in a few days. I was eventually interviewed in person by one of the store department supervisors a week later. The interview was pleasant and straight forward. I was hired and immediately underwent a drug test. My background check took about 2 weeks. I reported for work about 3 weeks since i first applied.

    Interview Questions


  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Palmdale, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at The Home Depot (Palmdale, CA).

    Interview

    Showed up to my interview and was surprised that the manager had no clue I was coming , therefore the questions were scenario ones from a packet . Got a call back telling me I put certain hours on my resume knowing I put completely different ones only to be told they were looking for someone with different time availabilities

    Interview Questions


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