The Home Depot Sales Associate Interview Questions | Glassdoor

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The Home Depot Sales Associate Interview Questions

Updated Jan 18, 2018
587 Interview Reviews

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Helpful (1)  

Sales Associate Interview

Anonymous Interview Candidate in Stockton, CA
No Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 3 weeks. I interviewed at The Home Depot (Stockton, CA) in February 2017.

Interview

The interview was scheduled through the company's website. I took some boilerplate online personality test. After about a month, I received an automated phone call asking for an interview. I made that appointment for later in the week. I went into my scheduled interview; the interviewer was not aware the interview had been scheduled. He asked me questions about my work history (he did not have my resume and I hadn't brought one; I thought that would be included in the information the company sent him... which they didn't.). The gentleman was very personable and suggested a couple options within the company, as I'd mentioned I was concerned about the standard 10 bucks an hour they were offering. He liked my qualifications and said he'd discuss me with the store manager; I should receive a call for a second interview by the end of the week. A week later, I followed up with him, and he assured me I'd hear something within another week. I haven't heard from them since.

Interview Questions

  • How would you deal with an irate customer?   1 Answer

Other Interview Reviews for The Home Depot

  1.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Home Depot (New York, NY) in February 2017.

    Interview

    The whole process took about a week or so. The hiring manager called me to setup an interview with me. Interview took about an hour with drug test. The interview was pretty easy. got an offer but it wasnt for the position i applied for but i still accepted

    Interview Questions

    • Tell me about a time when you had to overcome a major obstacle that stood in the way of you accomplishing a goal or commitment.​ How did you approach the situation?​   Answer Question

  2.  

    Sales Associate Interview

    Anonymous Employee in Palm Coast, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Home Depot (Palm Coast, FL) in February 2017.

    Interview

    it took about 1 week after I applied to get a call. Did a 5 phone questionnaire with an automated system then it scheduled me for a in person interview. You have to go through what they call "3 interviews" first one is your basic interview, second is a sit down with a store manager and do a in store drug test and background check, 3rd one is accepting your job offer and salary and filling out pre employement paperwork.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Glendale, AZ
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 12+ months. I interviewed at The Home Depot (Glendale, AZ).

    Interview

    applied online , went through many many many phone screens , calls from atlanta for low wages driving far away , declined many offers, was grateful , wound up going to a job-fair and was interviewed then hired a few weeks later ..

    Interview Questions


  4. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in Cerritos, CA
    Accepted Offer
    Positive Experience

    Application

    I applied in-person. The process took 2+ weeks. I interviewed at The Home Depot (Cerritos, CA) in January 2017.

    Interview

    For the first interview they had me waiting for over an hour, once the interview actually started they were very kind and professional. They asked basic questions like how you would deal with a rude customer and what skills you have to bring to the company. The second interview was like 5 minutes long then they offered me the position and you take the drug test then. It's the mouth swab test so don't worry about having to pee. Highly recommend all veterans who are looking for work to apply.

    Interview Questions

    • How would you deal with a rude customer   1 Answer

  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Manchester, CT
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Manchester, CT) in January 2017.

    Interview

    applied online, received email / phone call from Staffing Center. Answered a few questions from an automated system, then talk to a person that set up an interview at the store.

    Went to the interview which I thought went well. Was told I would interview next with store manager but never got the call back. I went to the store and spoke with the person I originally interview with twice to follow up. They said they'd check into it and call me back. Haven't heard from them and really don't expect to.

    Would be nice to get some feedback so I could improve on the interview process. I suspect that they thought I was overqualified for the job.

    Interview Questions

    • Tell me about a time when you were faced with a difficult task and how you overcame it   1 Answer

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 6 weeks. I interviewed at The Home Depot (Houston, TX) in January 2017.

    Interview

    The process took more than a month to schedule an interview then one more week for the interview. The hiring manager was friendly and not intimidating at all. asked me mostly role play question and one about personal a achievement.

    Interview Questions

    • What would you do in the situation that a customer came up to you and spoke to you in a rude manner?   Answer Question

  7.  

    Sales Associate Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Baltimore, MD) in January 2017.

    Interview

    Meeting with ASM to answer cookie cutter questions. It was a sit down interview where the ASM read off and took notes to company specified questions. After that interview I was called back to meet the store manager and take the required drug test and fill out necassary forms for employment.

    Interview Questions

    • How a candidate would handle customers if the customer was upset with another associate.   1 Answer
  8.  

    Sales Associate Interview

    Anonymous Employee in Hermitage, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Hermitage, TN) in January 2017.

    Interview

    Met with an assistant store manager first, straightforward interview. Reviewed my answers on an online application and then had a few generic personality questions. After this interview I met with the store manager and had a very similar experience.

    Interview Questions

    • Tell us about a time you encountered a difficult situation with the customer and then how you resolved it.   Answer Question
    • Tell us about a time you had to multi task in the result of your actions   Answer Question
    • Why do you want to work for The Home Depot?   Answer Question

  9.  

    Sales Associate Interview

    Anonymous Employee in Virginia Beach, VA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Virginia Beach, VA) in January 2017.

    Interview

    poor honey easy cannont here we go come again
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    thank you more and motor aadvance auto thank you i really iwant tome here atahin k;ks to from tv ads tooth paste signal 2 use it twice twice

    Interview Questions


See What The Home Depot Employees Are Saying

2 people found this helpful

StarStarStarStarStar   Current Associate Support Department Supervisor in Medina, OH

Pros: “Excellent Promotion Rate. Great family atmosphere. Approachable management. Associates have a voice within the company and don't have to fear rebuttle.”“Excellent Promotion Rate. Great family atmosphere. Approachable management. Associates have a voice within the company and don't have to fear rebuttle.” – Full Review

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