The J. M. Smucker Company Customer Service Interview Questions | Glassdoor

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The J. M. Smucker Company Customer Service Interview Questions

Interviews at The J. M. Smucker Company

2 Interview Reviews

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Customer Service Interview

Anonymous Interview Candidate in Orrville, OH
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took 5 days. I interviewed at The J. M. Smucker Company (Orrville, OH) in July 2013.

Interview

An HR person set me up with an appointment for a phone interview, and was as nice as she could be. Unfortunately, I was asked to interview with a different person, who was hopefully just having a bad day. Her tone and rate of speech suggested she was bored and disinterested in what I had to say. This was frustrating, but I took it as a challenge to be extra cheery and enthusiastic. My approach proved futile, as the interviewer neglected to convey any semblance of warmth. She rounded out her buzzkill of an interview by explaining that her company had "no use" for post graduate education. I could not believe what I had heard. It makes me wonder if she was just interviewing me to fill her quota of calls. This was certainly not the Smucker I thought I was interviewing for.

Interview Questions

  • What do you think about alcohol?   1 Answer

Other Interview Reviews for The J. M. Smucker Company

  1.  

    Customer Service Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The J. M. Smucker Company.

    Interview

    2 Phone Interviews
    2 Half Day Interviews with multiple Managers
    Generic Questions

    Interview Questions


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