The Mark Travel Corporation Interview Questions in Orlando, FL | Glassdoor

The Mark Travel Corporation Interview Questions in Orlando, FL

Updated Apr 15, 2017
4 Interview Reviews

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  1.  

    CCS WAHA Agent Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The Mark Travel Corporation (Orlando, FL) in January 2017.

    Interview

    The initial phone interview gave a general overview of the job, and made going into the second interview fee more comfortable. The in person interview was with 2 supervisors and they were very personable and answered all of my questions. It felt more like a conversation between peers than an interview-very comfortable.

    Interview Questions

    • What does living End to End mean   1 Answer

  2.  

    Customer Care Specialist Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The Mark Travel Corporation (Orlando, FL) in December 2016.

    Interview

    The first step in the interview process is a phone interview with one of the Customer Care Supervisors. They'll ask you a few opening questions about your experience, skills and qualifications. After the phone interview they may ask to have you come in to do a formal interview with other one or two other supervisors.

    Interview Questions

    • How would you handle a scenario with an upset or unhappy customer?   Answer Question
    • What makes you want to leave your current career?   Answer Question
    • How do you see yourself fitting in with the company?   Answer Question

  3.  

    Customer Care Specialist Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Mark Travel Corporation (Orlando, FL) in November 2016.

    Interview

    Very detailed questions to get a good idea of who you are and how you best fit the culture of the company. Also information about the company and what they expect was reiterated several times throughout the interviewing process.

    Interview Questions

    Negotiation

    It was fair.


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  5. Helpful (1)  

    Customer Care Manager Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at The Mark Travel Corporation (Orlando, FL) in April 2015.

    Interview

    I first interviewed with Human Resources over the phone and later had additional phone and in-person interviews with Contact Center Management. I have nothing but admiration for The Mark Travel Corporation. They understand their employees are a valuable asset. Their interview process may take long, but that's because they ensure they hire people who share their values and show a high level of commitment to the mission and the vision of the organization. I have never been more impressed with a company.

    Interview Questions

    • Several behavioral questions. My advice is to go prepare to provide specific examples that can demonstrate to the management team the kind of leader you are. I would also suggest you become familiar with Mark Travel's mission, vision and core values and make sure you are truly a good match. This team understands that hiring the right people is key to their continued success and will test you to make sure you are a good match. Come prepared to show the value that you can bring to the organization and only apply if you are interested in working for a company with a true purpose.   Answer Question

    The Mark Travel Corporation Response

    Jul 27, 2015 – Human Resources

    Thanks so much for taking the time to review your interview process. We appreciate your understanding of the detailed process and are pleased to hear you are so impressed. You're absolutely right ... More


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