The Palo Alto Medical Foundation Interview Questions | Glassdoor

The Palo Alto Medical Foundation Interview Questions

Interviews at The Palo Alto Medical Foundation

42 Interview Reviews

Experience

Experience
83%
12%
5%

Getting an Interview

Getting an Interview
78%
11%
8%
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
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  1.  

    Patient Service Representative Interview

    Anonymous Employee in Palo Alto, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Palo Alto Medical Foundation (Palo Alto, CA) in May 2013.

    Interview

    one interview with 2 people, basic questions, then hr called with offer letter and i started the process. they worked with my schedule and it was very easy. overall it was smooth

    Interview Questions


  2. Helpful (5)  

    Patient Service Representative Interview

    Anonymous Interview Candidate in Sunnyvale, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at The Palo Alto Medical Foundation (Sunnyvale, CA) in March 2017.

    Interview

    The interview took approximately 31 minutes long. I was interviewed by three people. It was conversational. They asked me questions and I had the opportunity to ask them questions. I provided all three interviewers with a resume. Once they asked me the general questions, they asked me questions that were related to my resume that I provided them.

    Interview Questions

  3.  

    Patient Service Representative Interview

    Anonymous Interview Candidate in Sunnyvale, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at The Palo Alto Medical Foundation (Sunnyvale, CA) in January 2016.

    Interview

    I was interview at the site, it seemed positive, then I never received a call back from anyone at all. No email, no call, no notice that the position had been filled.

    Interview Questions

    • It was conversational, asking about my experiences at the company.   1 Answer

  4.  

    Patient Service Representative Interview

    Anonymous Interview Candidate in Palo Alto, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Palo Alto Medical Foundation (Palo Alto, CA) in June 2016.

    Interview

    The interview process is great. The interviewers are often very friendly and are very good at making you feel at ease. The only drawback is how long it takes to get the interview in the first place.

    Interview Questions


  5.  

    Patient Service Representative Interview

    Anonymous Employee in Sunnyvale, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at The Palo Alto Medical Foundation (Sunnyvale, CA) in September 2013.

    Interview

    Walked into Human Resources Office on El Camino Real explained that I worked for Sutter in Sacramento and I relocated and was looking to work for PAMF. They were very accommodating. Took my information and a week later received a call for two difference PAMF medical centers.

    Interview Questions


  6.  

    Patient Service Representative Interview

    Anonymous Interview Candidate in San Carlos, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied in-person. The process took 5+ weeks. I interviewed at The Palo Alto Medical Foundation (San Carlos, CA) in December 2017.

    Interview

    I unfortunately didn’t get hired, my experience with the interview was intense. It was a group interview with 3 of us and 3 people asking questions. It was a lot of questions asked. They advised me it’s a month turnaround time for hiring Process

    Interview Questions

    • Tell me what you would do if you had a co worker that had a problem with work task and what would you say to them?   Answer Question

  7.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Palo Alto Medical Foundation.

    Interview

    I had an initial phone screening. Followed by a panel interview which consisted of 3 interviewers including me. There were a lot of situation questions related to empathy and patient care priority.
    Interview took about 45 minutes.

    Interview Questions

    • If you saw your co workers gossiping and you were next to them, how would you react or what would you do?   Answer Question
  8.  

    Patient Service Representative Interview

    Anonymous Interview Candidate in Palo Alto, CA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at The Palo Alto Medical Foundation (Palo Alto, CA) in September 2018.

    Interview

    Panel interview with 5 people from the company interviewing me. They discussed the open positions and how many people they were hiring. After the interview, one of the coordinators walked me out and showed me the call center.

    Interview Questions


  9.  

    Patient Service Representative Interview

    Anonymous Employee in Fremont, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The Palo Alto Medical Foundation (Fremont, CA) in June 2012.

    Interview

    Applied through Indeed.com, contacted via phone for an in-person interview. Interview panel of two people, Supervisor of PSRs & HR, hiring process took about a month, orientation and training is held in Palo Alto and Mountain View.

    Interview Questions


  10.  

    Patient Service Representative Interview

    Anonymous Employee in Fremont, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at The Palo Alto Medical Foundation (Fremont, CA) in January 2013.

    Interview

    A very formal interview.

    Interview Questions

    • Situational questions that you have to come up with on the spot.   Answer Question

    Negotiation

    non negotiable.


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