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      The Vancouver Clinic

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      The Vancouver Clinic interviewsThe Vancouver Clinic Patient Service Representative interviewsThe Vancouver Clinic interview


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      Patient Service Representative Interview

      Sep 7, 2020
      Anonymous employee
      Vancouver, WA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at The Vancouver Clinic (Vancouver, WA) in Jul 2020

      Interview

      Pretty quick and easy phone interview. Was offered a in person interview within 2 days. Second interview was a panel interview. They were very accommodating on the interview time since I was still working.

      Interview questions [1]

      Question 1

      Name one difficult thing that you overcame
      Answer question

      Other Patient Service Representative Interview Reviews for The Vancouver Clinic

      Patient Services Representative Interview

      Apr 28, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at The Vancouver Clinic

      Interview

      The interview itself was easy, it was just three people staring at me from across the table taking notes. You could tell my answers all went into an algorithm and they were eager to usher me out the door. It's what happened after that was shockingly bad. The day after I interviewed I got an email that said, "great news, you've been selected to move forward -- we just need your references now." Sounds like I had the job, right? Wrong. TVC is now making candidates COMPETE through their reference checks, sending out scored questionnaires to references and then aggregating those scores so they can THEN make a final decision based on the entire experience (interview, references, etc). Since the beginning of time, employers wouldn't bother asking for references until you had an offer, but now that's been reversed. The worst part of all, TVC doesn't divulge this to the candidate -- they trick the candidate into thinking they have the job by their "great news!" emails, then they ask for no less than FIVE references, and THEN they ghost you. In fact, they're still ghosting me. It's been weeks and they never bothered to even return a polite email when I asked what the progress on my application was. Essentially, TVC wants you to bother five different people so they can use them as references in their internal AI-generated algorithms, and then busy themselves with scoring and aggregating so they can hire the "right" candidate, all the while ghosting the people who simply want to know where they stand after being told they had the job. Great approach, TVC. They clearly really care about people! I'm more than qualified to do the job too, and I have rock solid references -- the fact they can't even show the professional courtesy of returning emails is a clear indicator of a dysfunctional and inconsiderate enterprise. I've been spending the past week apologizing to all of my references for wasting their time doing TVC's reference process -- it's clear I won't get the same courtesy from TVC themselves. AVOID THIS COMPANY FOR THESE KINDS OF INHUMAN PRACTICES.

      Interview questions [1]

      Question 1

      Can you give us FIVE references?
      Answer question

      Patient Service Representative Interview

      Nov 15, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at The Vancouver Clinic

      Interview

      They invite you into an interview with other candidates waiting for their own interview. It's typically held at their business location in Evergreen. They give you a list of locations that are available for new hires. It's the manager and the supervisor that interviews you.

      Interview questions [1]

      Question 1

      What customer service experience do you have?
      Answer question

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