The Zappos Family Merchandise Planning Analyst Interview Questions | Glassdoor

The Zappos Family Merchandise Planning Analyst Interview Questions

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Merchandise Planning Analyst Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at The Zappos Family in January 2016.

Interview

They will first email you to invite you to a brief phone screening with your recruiter. If you do well, you will have another interview with someone who has a similar role as the job you applied for through the phone. If that goes well enough, you will be scheduled for a skype interview with two other members of the Zappos team. Supposedly, after the skype interview, they will invite you to visit their base in Nevada so that you can meet the team and interview you once more.

There are several things you should keep in mind when you interview with them:

- Zappos is currently functioning as a holacracy. It is best to look up what that is before applying for a job there.

- Be sure to really look at their company and their website so that you can show interest in their company.

-Be sure to touch up on your excel skills as you may need to take a skills test when you get past the skype interview.

Interview Questions

  • Did you have a chance to take a look at our website? Are there any recommendations you would suggest?   Answer Question

Other Interview Reviews for The Zappos Family

  1. Helpful (4)  

    Merchandise Planning Analyst Interview

    Anonymous Interview Candidate in Henderson, NV
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 2+ months. I interviewed at The Zappos Family (Henderson, NV) in July 2010.

    Interview

    Applied for a position and received a e-mail the next day asking to set up a phone interview. I went through hone phone interview with someone from HR then a manager from the department I would be working in. After that I was asked to take an online assessment test and an Excel knowledge test. Passed those, then I was asked to come in for a tour and a full day of interviewing. More testing, another Excel test and was interviewed three times by two people each time then had lunch with the department manager and met a few executives of the company. I was scheduled for one more interview with someone from HR but he "had something come up." I received a e-mail a week later saying they "felt my passion was in merchandising, not merchandise planning" and wouldn't be offering me a position.

    Absolutely ridiculous process that took nearly two months and a lot of time to prep for.

    Advice: They are all about company culture and their 10 core values. Read their "Delivering Happiness" book and Company Culture book they produce every year to understand what the company is all about. You need advanced knowledge in Excel for just about every position in the company.

    Interview Questions

    • In Excel, can you perform the following functions? Concatenate, Vlookup, Texts to Columns, Pivot Table.   Answer Question
  2.  

    Merchandise Planning Analyst Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at The Zappos Family (Las Vegas, NV) in July 2010.

    Interview

    I was relocating which is why the process took so long. I did a basic interview with a recruiter on the phone. That was followed with a phone interview with my direct boss. Then another phone interview with 2 potential team members. They then flew me out for a day at the office. I had to take a basic customer service test (setting up new customer accounts) and then an excel test, specific to my position. This was followed by 3 interviews of 2 people each (for a total of 6 new people I interviewed with that day). It sounds intense, but they make you very comfortable there, even requesting you not wear a suit.

    Interview Questions

    Reasons for Declining

    The culture of the company wasn't a good fit for me, and the salary package wasn't as high as I was expecting.

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